Experienced Product Manager II - Commerce Performance & Insights for Disney Entertainment & ESPN Technology

Transforming the Future of Disney's Media Business

At Disney Entertainment & ESPN Technology, we're reimagining the way people experience entertainment and sports content around the world. As a technologist at DE&E, you're not just building products - you're creating the infrastructure that will power Disney's media, advertising, and distribution businesses for years to come. With a global reach and scale, our products and platforms delight millions of consumers every minute of every day, from Disney+ and Hulu to ABC News and Entertainment, ESPN, and ESPN+.

About the Commerce, Growth & Identity (CGI) Team

The CGI team is dedicated to creating seamless user experiences for consumers across Disney's streaming and digital products. We're looking for a Product Manager II - Commerce Performance & Insights to join our team and help drive the growth of our commerce platform, which has experienced tremendous growth - supporting over 80 countries and 20+ currencies.

Job Summary

As a Product Manager II - Commerce Performance & Insights, you'll be responsible for building tools and capabilities for real-time monitoring and alerting across our Commerce, Growth, and Identity systems. You'll work cross-functionally with product managers, engineers, and other stakeholders to assess the performance of these systems and provide insights that benefit our customers and the business.

Key Responsibilities:

• Design and build automated real-time dashboards to monitor and track performance of commerce systems
• Create and embed trigger-based alerts for anomaly detection in real-time dashboards, and identify critical issues impacting performance of systems
• Improve ways to capture data into existing tools like Adobe Analytics, Looker, Tableau, etc.
• Partner with engineering teams to investigate, troubleshoot, and resolve anomalies, and restore system health
• Collaborate with product to provide insights and recommendations to improve the performance of core systems, and enhance customer experience and business value
• Establish critical metrics for performance of key systems, and develop a regular cadence to review them with senior leadership

Essential Qualifications

To succeed in this role, you'll need:

• A minimum of 3 years of relevant work experience within direct-to-consumer, e-commerce, finance/fintech, media, and/or subscription services in domestic and/or international markets
• A Bachelor's degree and/or equivalent work experience
• Experience with data visualization to demonstrate and explain trends, patterns, outliers, etc. to both technical and non-technical audiences
• Experience with processing large, complex data sets, and deriving actionable insights from the data
• Expertise with structured or unstructured databases, and data processing languages such as SQL and Python
• Strong written and verbal communication - from small group discussions to group presentations, and through strong product analytics memos that help drive alignment across multiple teams

Preferred Qualifications:

• Experience with anomaly detection, machine learning, and artificial intelligence capabilities at a large scale

What You'll Gain

As a Product Manager II - Commerce Performance & Insights at Disney Entertainment & ESPN Technology, you'll have the opportunity to:

• Work on complex, high-impact projects that drive the growth of Disney's commerce platform
• Develop your skills in data analysis, product management, and technical communication
• Collaborate with cross-functional teams to drive business outcomes
• Grow your career in a dynamic, fast-paced environment

Our Culture and Work Environment

At Disney Entertainment & ESPN Technology, we value innovation, creativity, and teamwork. Our remote work environment allows you to work from anywhere, while still being connected to our global team. We're committed to providing a work environment that is inclusive, diverse, and supportive of all employees.

Compensation and Benefits

We offer a competitive compensation package that includes:

• A salary range of $112,600 to $165,400 per year, depending on location and experience
• A bonus and/or long-term incentive units, dependent on the level and position offered
• A comprehensive benefits package, including medical, financial, and other benefits

Join Our Team!

If you're a motivated and experienced product manager looking to drive the growth of Disney's commerce platform, we want to hear from you! Apply today to join our team and be part of shaping the future of Disney's media business.

We're committed to diversity and inclusion in our hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.