Senior Claims Specialist - Non-Auto Liability - Remote Opportunity with American National

Join American National as a Senior Claims Specialist - Non-Auto Liability and Shape the Future of Insurance Claims Handling

American National, a multi-line insurance corporation with a rich history dating back to 1905, is seeking an experienced Senior Claims Specialist - Non-Auto Liability to join their team on a remote basis. As a leader in the insurance industry, American National is committed to providing financial strength and security to its employees, customers, and business partners. With a strong focus on organizational values and cultural richness, the company is dedicated to building a diverse, inclusive, and authentic workplace.

About the Role

As a Senior Claims Specialist - Non-Auto Liability, you will be the front-line expert responsible for managing third-party moderate to high-level severity, non-auto casualty claims. This role requires a high level of expertise, strong analytical skills, and excellent communication abilities. You will work independently, handling complex claims with minimal supervision, and be responsible for ensuring compliance with insurance laws and regulations.

Key Responsibilities

• Adjudicate all aspects of the claims handling process, including conducting phone interviews and investigations to determine liability and damages.
• Review loss notices and complex policy forms to determine proper coverage and establish and maintain proper reserves.
• Determine the appropriate method of inspection for loss and finalize liability determination for third-party losses.
• Negotiate settlements with clients or legal representatives, obtaining releases, court-approved settlements for minors, pre-suit mediations, or arbitrations.
• Draft professional correspondence regarding various aspects of the claim and communicate with insureds, claimants, agents, attorneys, and internal clients.
• Ensure compliance with Unfair Claims Settlement Practices Act, insurance laws, and regulations in all states assigned.
• Review and recognize complex legal issues that require presentation to management, in-house counsel, defense counsel, and internal committee.
• Assist in mentoring other claims representatives within the department and complete ongoing continuing education to maintain active adjuster license(s).

Essential Qualifications

To be considered for this role, you must have:

• An active state adjuster license or be willing to obtain one following the date of hire (American National will incur all fees associated with licensure).
• A minimum of four years of multi-lines claims adjusting work experience.

Preferred Qualifications

While not required, the following qualifications will set you apart as a candidate:

• Six or more years of claims handling experience.
• A four-year completed degree in a related field, such as Criminal Justice, Insurance and Risk Management, Business, or Communications.
• An understanding of statutes, case laws, and policy contracts.
• Effective and organized multi-tasking abilities, with high attention to detail and follow-up.
• Comfort managing difficult conversations with ease and confidence.
• Excellent written and verbal communication skills, with strong negotiation skills.
• The ability to work independently and a passion for providing the highest level of customer service.

What We Offer

American National offers a competitive salary range of $55,000 to $88,000, depending on experience, skill, and education. In addition to a comprehensive compensation package, the company provides:

• Medical, dental, vision, and basic life insurance for eligible employees and their families.
• A 401k plan for employees to plan for their future.
• A bank of paid time off and paid holidays annually.
• A casual dress code and an emphasis on a healthy work-life balance.
• Development opportunities and a culture that supports growth and learning.

Company Culture

At American National, we value Financial Strength, Integrity, Respect, Service, and Teamwork (FIRST), as well as Agility, Collaboration, and Engagement (ACE). Our culture is built on a foundation of inclusivity, diversity, and authenticity, and we strive to create an environment where employees can thrive and grow. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, services, programs, and activities.

Career Growth Opportunities

As a Senior Claims Specialist - Non-Auto Liability, you will have opportunities for career growth and professional development. You will be working with a talented team of professionals who are dedicated to excellence in claims handling. With American National's commitment to ongoing education and training, you will have the resources you need to succeed and advance in your career.

Why Join American National?

If you are a motivated and experienced claims professional looking for a new challenge, American National is the perfect place to take your career to the next level. With a remote work arrangement, you will have the flexibility to work from anywhere, while still being part of a dynamic and supportive team. Join American National and become part of a legacy of financial strength and security that has been built over more than a century.

If you're excited about this role, but your past experience doesn't align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National. Our recruitment policies are designed to place individuals in a timely and efficient manner, and we are committed to building a diverse, inclusive, and authentic workplace.

Ready to take the next step in your career? Apply now to join American National as a Senior Claims Specialist - Non-Auto Liability and shape the future of insurance claims handling.