Experienced Lead Program Assistant for Youth and Family Services Bureau - Limited Term Opportunity in Community Development and Social Services

Introduction to the City of Hayward and the Youth and Family Services Bureau

The City of Hayward, located in the heart of the San Francisco Bay Area, is a vibrant and diverse community that offers a unique blend of small-town charm and big-city amenities. As part of the City's commitment to providing exceptional services to its residents, the Youth and Family Services Bureau (YFSB) plays a critical role in supporting the well-being and development of local youth and families. The YFSB is dedicated to strengthening and enhancing services that keep youth positively engaged in the community and out of the juvenile justice system. To achieve this mission, the City is seeking an experienced and compassionate Lead Program Assistant to join the YFSB team.

Job Summary

The Lead Program Assistant will work closely with YFSB mental health counselors to provide case management, life skills training, restorative justice, gang prevention workshops, and other services to support the needs of local youth and families. This is a limited-term opportunity that offers a unique chance to make a positive impact in the community and gain valuable experience in community development and social services. The ideal candidate will be passionate about restorative justice, skilled at working as part of an interdisciplinary team, and comfortable interacting with youth and families from diverse backgrounds.

Key Responsibilities

• Represent the program to the public through public service announcements, classes, workshops, events, and presentations
• Develop and implement policies and procedures for implementing various education, community, and volunteer programs to assist youth
• Work with supervisors to identify community needs and opportunities and design programs to fill those needs and achieve identified program outcomes
• Maintain systems for tracking activities and performance measures
• Provide case management and life skills training to support the needs of local youth and families
• Collaborate with mental health counselors and other stakeholders to deliver restorative justice and gang prevention workshops
• Develop and maintain positive and effective working relationships with community groups, organizations, co-workers, City departments, and the public

Essential Qualifications

To be considered for this exciting opportunity, candidates must possess a combination of education and experience that demonstrates the required knowledge and abilities. A typical way to obtain the knowledge and abilities would be:

• Experience: Two (2) years of experience equivalent to the Library Program Assistant or two (2) years of progressively responsible experience in case management, education/tutoring program coordination, customer service, project management, or a similar field
• Education: Equivalent to a Bachelor's degree in Humanities, Social Sciences, Counseling, Education, or a closely related field
• License: Possess and maintain a valid California Class C Driver's License

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience living or working in Hayward and/or Alameda County
• Bilingual skills
• Knowledge of principles and practices of case management, customer service, and community engagement
• Experience with program planning, development, and implementation
• Familiarity with community and local government services, agencies, and resources

Skills and Competencies

To be successful in this role, candidates must possess a range of skills and competencies, including:

• Excellent communication and interpersonal skills
• Ability to work effectively with diverse populations, including youth and families from varied backgrounds
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Basic word processing, desktop publishing, and spreadsheet applications (Microsoft Office program suite)
• Ability to develop and maintain positive and effective working relationships with community groups, organizations, co-workers, City departments, and the public

Career Growth Opportunities and Learning Benefits

The City of Hayward is committed to supporting the professional growth and development of its employees. As a Lead Program Assistant, you will have access to a range of training and development opportunities, including:

• Professional development workshops and conferences
• Mentorship and coaching from experienced professionals
• Opportunities for advancement within the City
• A comprehensive benefits package, including health, dental, and vision coverage, retirement savings, and paid time off

Work Environment and Company Culture

The City of Hayward is a dynamic and inclusive workplace that values diversity, equity, and inclusion. As an employee, you can expect:

• A supportive and collaborative work environment
• A commitment to employee wellness and work-life balance
• Opportunities for community engagement and volunteerism
• A comprehensive benefits package, including health, dental, and vision coverage, retirement savings, and paid time off

Compensation, Perks, and Benefits

The City of Hayward offers a competitive salary range of $73,507.20 - $89,356.80 per year, depending on experience. In addition to a competitive salary, the City offers a range of benefits, including:

• Alternative Work Schedule and/or Telecommuting
• Vacation - 80 hours minimum
• Generous employer contribution for Health, Dental, and Vision coverage
• CalPERS Defined Benefit Retirement Plan
• Life and Disability Insurance and Paid Leave
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)

Conclusion

If you are a compassionate and motivated individual who is passionate about making a positive impact in the community, we encourage you to apply for this exciting opportunity. As a Lead Program Assistant, you will have the chance to work with a dynamic team, develop valuable skills and experience, and contribute to the well-being and development of local youth and families. Don't miss out on this limited-term opportunity to join the City of Hayward team and make a difference in the lives of others.

Apply now and take the first step towards a rewarding and challenging career in community development and social services.