Experienced Patient Outreach & Experience Lead – Remote Clinical Trials and Patient Engagement Specialist

About Us

At Walgreens, we are a well-established American pharmaceutical retailer and company, founded in 1901 in Chicago, Illinois. Over the years, we have grown to become one of the largest drug store chains in the United States. Our mission is to provide a wide range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more. We are committed to delivering exceptional patient experiences and advancing the field of clinical trials.

Job Summary

We are seeking an experienced Patient Outreach & Experience Lead to join our team in Orlando, USA. As a key member of our Remote Clinical Trials and Patient Engagement team, you will be responsible for fostering patient experience cycles and patient-facing materials to advance patient engagement with Walgreens clinical trials. This role will focus on working closely with the Clinical Trials Project Director and Patient Enrollment Administrator to create and report advanced patient experiences for all enrollment and maintenance clinical trials.

Key Responsibilities

• Works closely with the Clinical Trials Project Director and Patient Enrollment Administrator to create and report advanced patient experiences for all enrollment and maintenance clinical trials.
• Surveys concentrate on conventions and creates enrollment systems that successfully teach the client on the preliminary and persuades them to answer.
• Composes patient-facing duplicate for imminent members in clinical trials, including email, text, mailers, call center scripts, social media advertisements, greeting pages, and pre-screeners.
• Works closely with Walgreens Marketing and external partners to direct plan of conclusive material models.
• Drives review and examination drives to all the more likely comprehend patient boundaries for signing up for clinical trials, with an extraordinary spotlight on minority and other SDOH factors that have generally connected with lower support in clinical trials.
• With the Patient Enrollment Director, creates limited enrollment and marketing methodologies to select patients from minority, rural, and low-income networks really.
• Upholds and may lead improvement drives in the space of patient experience and engagement.
• Supports final material models and start-to-finish patient-facing technology at concentrate on send off and any resulting corrections.

Essential Capabilities

• Partner or Four-year college education in Marketing or Life Sciences-related field and at least 2 years of experience working in quiet enrollment and maintenance.
• Experience making patient-facing materials for clinical trials.
• Excellent writing abilities with the capacity to clearly convey using basic, warm, and comprehensive language for clients.
• Knowledge of clinical trials, and experience in pertinent clinical research administrative necessities (ie. GCP and ICH rules).
• Able to travel up to/something like 10% of the ideal opportunity for business purposes (inside state and out of state).

Preferred Capabilities

• Experience working with stream design programming (for example Miro, Lucidchart, Visio).
• Experience planning digital content utilizing Adobe Creative is an or more.
• Experience composing pre-screeners to evaluate qualification for clinical trials.

About Our Benefits

At Walgreens, we are known for offering various benefits to our employees. These benefits may vary based on factors such as the employee's position, location, and length of service. Some common benefits our employees can access include:

• Health Care Benefits: We generally offer health care benefits such as medical, dental, and vision insurance to eligible employees. These benefits can help cover medical bills and provide access to necessary health services.
• Prescription Drug Discounts: Because of our focus on pharmaceutical services, our employees can receive discounts on prescription drugs and over-the-counter drugs when filling prescriptions at Walgreens pharmacies.
• Employee Assistance Program (EAP): Many companies, including ours, offer EAPs that provide confidential counseling and support services to employees and their families. These programs can help with a range of work and personal challenges.
• Paid Time Off: We generally provide paid time off for holidays, vacations, and sick days. The amount of free time can vary based on factors such as job title and seniority.
• Retirement Plans: We typically offer retirement savings plans, such as 401(K) plans, to help employees save for retirement. Some plans may include matching employer contributions.
• Employee Discounts: Employees often receive discounts on products and services sold in Walgreens stores. This could include discounts on over-the-counter medications, beauty products, and more.
• Professional Development: We may offer opportunities for professional development and advancement within the company. This could include training programs, skills development initiatives, and the opportunity to move up the corporate ladder.
• Wellness Programs: Because of our focus on health and wellness, we may offer wellness programs designed to promote employee health. These programs can include fitness challenges, health screenings, and wellness resources.
• Flexible Scheduling - Depending on your specific job role, we may offer flexible scheduling options to meet different employee needs.

Why Join Our Team?

At Walgreens, we are committed to delivering exceptional patient experiences and advancing the field of clinical trials. As a member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for patient engagement and clinical research. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

How to Apply

If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.