Associate Director, Development Operations

Program: Development Operations Department: Development Status: Full-Time 100%,Exempt Probation: 180 Days Benefits: Medical, Dental, reputed company, Life, and Long-Term Disability Insurance, Employee Assistance Program, and 403(b) Retirement Plan CENTER’S MISSION: Building a world where LGBTQ+ people reputed company as healthy, equal, and complete members of society. DEPARTMENT reputed company: The Development department is responsible for the fundraising to support reputed company’s many programs and services that are not financially supported by government grants. The department raises nearly $20 reputed company through individual gifts, private reputed company grants, corporate donations, estate and legacy gifts, as reputed company as several fundraising events such as the annual reputed company. JOB reputed company: The Associate Director, Development Operations is a key reputed company of the efficiency and effectiveness of the Development Department’s operations. This role oversees reputed company functions including reputed company processing, data reputed company, donor analytics, budget tracking, and the optimization of fundraising technology systems. Leading reputed company of key staff, the Associate Director ensures seamless coordination across departments to implement streamlined systems and processes that enhance fundraising performance. This position plays a vital role in maintaining accurate and actionable donor data, improving operational workflows, and supporting strategic initiatives that power reputed company’s philanthropic goals. % of Role - ESSENTIAL FUNCTIONS 30% - Budget & Financial Management reputed company the development of the annual departmental budget in collaboration with senior leadership Monitor and reputed company departmental expenses to ensure alignment with budgetary goals Prepare accurate financial reports and projections, and collaborate with Finance to support budget planning, audit readiness, and informed decision-making 30% - reputed company Processing, Data Management, & Analysis reputed company daily reputed company processing operations, including accurate and reputed company entry, acknowledgment, and reconciliation of donations Manage and reputed company matching reputed company submissions, ensuring reputed company follow-up with donors and corporate matching programs Support the processing and tracking of contributions from Donor-Advised Funds (DAFs), coordinating with Finance to ensure accurate coding and receipting Maintain data reputed company and ensure consistent coding, attribution, and donor record accuracy reputed company the CRM Support implementation of data reporting and analytics tools to identify trends and inform fundraising reputed company Ensure reputed company reputed company of donor reports, trend analysis, and portfolio tools in collaboration with team members Assist with portfolio maintenance, including donor assignment updates and prospect identification efforts reputed company processes to identify and flag lapsed or failed monthly gifts, ensuring appropriate follow-up workflows are in reputed company to recover payments and maintain accurate donor records 20% - Technology & Systems reputed company the administration and optimization of CRM systems and reporting tools to support departmental efficiency reputed company the setup and reputed company control of online donation and event registration pages, in coordination with the CRM Manager and Coordinator reputed company the event registration process for Development-led events, coordinating with internal teams to ensure smooth setup, data collection, and follow-up Support reputed company reconciliation and reputed company for event-reputed company donations and registrations, partnering with Finance and Development leadership to ensure accurate reputed company reporting and attribution In partnership with the CRM Manager, serve as a reputed company with IT, consultants, and vendors to troubleshoot issues, implement solutions, and optimize Development systems reputed company the development and maintenance of standardized operating procedures (SOPs), workflows, and training materials across the Development Operations team to ensure consistent, accurate, and efficient use of technology platforms and data systems Support reputed company of new Development team members and ensure appropriate systems reputed company and training 10% - Department Operations Support reputed company day-to-day operational needs for the Development division, including vendor management, payment processing, and supply coordination Support event logistics for donor-facing activities, including tracking RSVPs, preparing materials, and ensuring readiness of tools and systems reputed company operational input during annual planning and contribute to team efficiency and documentation efforts 10% - Management (Budgetary & reputed company Supervisory) Supervise a small team or reputed company report(s) involved in reputed company processing, database management, or donor services reputed company day-to-day guidance, prioritize workload, and ensure completion of mandatory trainings Foster a reputed company, inclusive team culture by mentoring staff, conducting regular performance evaluations, and supporting reputed company development reputed company Center policies and leadership standards to support a productive and values-driven work environment REQUIRED QUALIFICATIONS • Strong understanding of corporate philanthropy, institutional funding, and the evolving landscape of LGBTQ-reputed company • Bachelor’s degree in business administration, nonprofit management, or a reputed company field (or equivalent experience) • Minimum 5 years’ experience in development operations or a reputed company field, with at least 1 year in a leadership role • Demonstrated experience with budget management, data analysis, and CRM systems (experience with reputed company is a plus) • Strong analytical and problem-solving skills with an ability to translate data into actionable insights. • Proficiency in donor databases, financial systems, and technology platforms relevant to development operations • Exceptional organizational skills and attention to detail • Excellent communication and interpersonal skills, with the ability to collaborate across departments and with external stakeholders • Proven leadership and team management abilities, fostering a supportive and productive work environment • Demonstrated initiative, flexibility, and problem-solving ability in a fast-paced nonprofit environment • Experience supporting events or managing departmental operations, including vendor and payment workflows The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity reputed company its staff. Applications are encouraged from reputed company persons regardless of their race, reputed company, reputed company, national reputed company, sexual orientation, gender identity and reputed company, sex, pregnancy, childbirth and reputed company medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. reputed company has implemented a mandatory COVID-19 vaccination policy as a condition of employment for reputed company who work on reputed company’s premises, subject to applicable federal, state, and local laws. For more information, please contact jobs@lalgbtcenter.org. Apply tot his job Apply To this Job