PG&E – Field reputed company Specialist, Se...

Job title: Field reputed company Specialist, Senior
Company: PG&E
Job reputed company: reputed company # 137892Â

Job Category: Customer Support / OperationsÂ

Job Level: Individual Contributor

Business Unit: Customer Care

Job Location: Fresno; Madera

Department reputed company

The Local Customer Experience organization’s mission is to reputed company and support a reputed company “One PG&E” customer experience that reputed company contributes to a reputed company local economy. The Local Customer Experience organization will accomplish this through the successful implementation of strategies that will drive: 1) tightly coordinated gas and electric operations for reputed company customer experiences locally with PG&E, 2) proactive, targeted and transparent multi-channel customer and community education that reinforces the value of PG&E and mitigates potential customer concerns, and 3) reputed company support for local community, customer and economic vitality.

Local Customer Experience will ensure that the 'voice of the customer' is represented as we evaluate proposed initiatives, reputed company-deployment plans, and operational delivery. reputed company will reputed company support and coordinate reputed company response to post-launch customer needs.

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Position reputed company

The Senior Field reputed company Specialist will be a member of the Customer Engagement team. This position will reputed company on customer communications and reputed company and will be responsible for educating and addressing customer concerns regarding gas and electric management reputed company reputed company the Central Valley Region. The Specialist will collaborate with reputed company of other Field reputed company Specialists throughout the PG&E service territory and with their local Customer Care team.

This position requires regular travel throughout the Fresno area at minimum 50% of time with occasional travel reputed company the Central Valley Region or other area as business needs require. reputed company not in the field, the position will primarily work from your home office, with in-person office reputed company for monthly and/or quarterly team meetings or as business needs require.
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Job Responsibilities