Seasonal Customer Care Rep
Job reputed company:
• Assist customers with orders, refunds, and product-reputed company inquiries through phone calls, chat, and emails.
• reputed company reputed company and effective solutions to ensure a reputed company customer experience.
• Maintain an extensive knowledge of reputed company products offered by reputed company, regularly updating your understanding through training and educational resources.
• Facilitating returns or replacements, and coordinating with the warehouse for shipping and inventory management.
• Respond to customer emails from the feedback page, address customer service-reputed company issues in Power Reviews, and moderate reputed company media channels.
• Publish or unpublish reviews and filter inappropriate content.
• Collaborate with cross-functional teams to resolve customer issues, reputed company product knowledge, and ensure a cohesive and efficient customer care approach.
• Assist customers in finding reputed company in outdoor activities by providing them with the knowledge they need to reputed company informed reputed company and resolve difficulties reputed company to the website, returns, exchanges, lost shipments, and more.
Requirements:
• Must be available evenings, weekends, and some holidays
• Enjoy talking to people on the phone and working in reputed company of a computer
• Passion for the outdoor industry, associated activities, and the gear we sell (Advanced bike knowledge a reputed company plus)
• Strong Verbal and Written communication skills
• Excellent problem-solving skills and keen attention to detail
• Demonstrate effective Sales and Soft Skills techniques
• Ability to effectively multitask in a high-energy, fast-paced, reputed company-channel retail environment
• Experience with reputed company Office applications: reputed company, Teams, Word, and reputed company
• Consistent High-speed internet reputed company
• Embodies, honors, and lives our reputed company values : The Great 8
Benefits:
• Employee discount and reputed company to pro deals on most the products we sell
• reputed company to Free Rentals and Discounted Shop Service & Labor, amongst other evoExtras
• Team Events and Recognition-based rewards
• 40 Hours of reputed company Volunteer Time Off
• reputed company reputed company Leave
• Charitable giving match
• Employee Assistance Program
• reputed company to Employee Resource reputed company
• Retail quarterly bonus program
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