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Experienced Senior Analyst or Manager - American Express Work from Home Opportunity in Risk Management and Client Experience Enhancement

Remote, USA Full-time Posted 2025-11-03

Introduction to American Express and Our Mission

American Express is a global services company that provides customers with exceptional service, security, and rewards. Our mission is to deliver exceptional customer experiences, drive business growth, and foster a culture of innovation and excellence. We are committed to making a positive impact on our customers, employees, and the communities we serve. As a leader in the financial services industry, we are dedicated to providing our customers with the best possible products and services, while also promoting financial inclusion, sustainability, and social responsibility.

Job Overview and Responsibilities

We are seeking an experienced Senior Analyst or Manager to join our team in a work-from-home capacity. As a key member of our risk management team, you will be responsible for developing and implementing strategies to mitigate credit risk and prevent fraud. You will work closely with cross-functional teams to identify and assess risks, develop predictive models, and implement controls to minimize losses. Your expertise will help us to enhance our client experience, drive business growth, and maintain our position as a leader in the financial services industry.

  • Develop and implement credit risk management strategies to minimize losses and optimize profitability
  • Collaborate with cross-functional teams to identify and assess risks, develop predictive models, and implement controls
  • Analyze large datasets to identify trends, patterns, and insights that inform risk management decisions
  • Develop and maintain relationships with stakeholders, including business leaders, risk managers, and external partners
  • Stay up-to-date with industry trends, regulatory requirements, and emerging risks to ensure our risk management strategies remain effective

Essential Qualifications and Skills

To be successful in this role, you will need to possess the following qualifications and skills:

  • Postgraduate degree (e.g., MS, PhD, or MBA) in a quantitative field, such as Econometrics, Statistics, Math, Operations Research, Engineering, or Computer Science
  • Experience in credit risk management, fraud prevention, or a related field, with a strong understanding of credit lifecycle and risk management principles
  • Strong analytical and problem-solving skills, with the ability to analyze complex data sets and develop predictive models
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • Proficiency in programming languages, such as SAS, SQL, R, Python, or similar technologies
  • Strong business acumen, with the ability to think strategically and drive business outcomes

Preferred Qualifications and Skills

While not required, the following qualifications and skills are preferred:

  • Experience working in a remote or virtual environment, with the ability to self-manage and work independently
  • Knowledge of industry-leading risk management tools and technologies, such as credit scoring models and fraud detection systems
  • Experience working with cross-functional teams, including business leaders, risk managers, and external partners
  • Strong leadership and management skills, with the ability to motivate and inspire teams
  • Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

At American Express, we are committed to the growth and development of our employees. As a Senior Analyst or Manager, you will have access to a range of career growth opportunities, including:

  • Professional development programs, such as training, mentoring, and coaching
  • Opportunities to work on high-visibility projects and initiatives, with the potential to drive business outcomes and impact
  • Access to industry-leading tools and technologies, with the opportunity to develop expertise and thought leadership
  • A collaborative and dynamic work environment, with the opportunity to build strong relationships with colleagues and stakeholders
  • A comprehensive benefits package, including competitive salary, bonus, and benefits

Work Environment and Company Culture

At American Express, we are committed to creating a work environment that is inclusive, diverse, and supportive. Our company culture is built on a set of values that include:

  • A commitment to excellence, with a focus on delivering exceptional customer experiences
  • A culture of innovation, with a focus on driving business growth and outcomes
  • A commitment to diversity and inclusion, with a focus on creating a workplace that is welcoming and inclusive
  • A focus on employee well-being, with a range of programs and initiatives to support physical, emotional, and financial well-being
  • A commitment to social responsibility, with a focus on making a positive impact on our customers, employees, and the communities we serve

Compensation, Perks, and Benefits

We offer a comprehensive compensation package, including:

  • Competitive salary, with the potential for bonus and incentives
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) matching program, with the opportunity to save for retirement
  • Flexible work arrangements, including remote work options and flexible hours
  • Access to exclusive employee discounts and perks, including travel and entertainment benefits

Conclusion and Call to Action

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this opportunity. As a Senior Analyst or Manager at American Express, you will have the chance to make a real impact on our business and our customers, while also developing your skills and advancing your career. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now and take the first step towards a rewarding and challenging career with American Express.

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