Operations Support Analyst – Amazon Store

Prospect Capital

Founded in 1988, Prospect Capital is an alternative asset management firm with $11.5B+ of assets under management, including permanent capital. Prospect pursues multiple strategies in the US, including direct lending, private equity, real estate private equity and structured credit. Prospect has a long-term, value-oriented approach that employs fundamental bottoms-up research to identify investments that offer attractive risk and reward.

With offices in New York City, Connecticut, and Florida, the firm is comprised of 150+ experienced professionals who value entrepreneurship, intellectual rigor, hard work and continuous improvement.

Position Overview

We are currently seeking a detail-oriented, individual contributor, and proactive individual to fill the role of Operations Support Analyst. In this position, you will be responsible for providing expert-level operation and travel support across the entire firm, including managing and maintaining all logistics surrounding conferences and sponsorships and managing expenses. The ideal candidate will have a strong foundation in financial processes, excellent organizational skills, critical thinking abilities, and a creative mindset to address challenges.  This role requires in-depth knowledge of corporate and conference travel and expense processes, policies and regulations in addition to expense reconciliations.

This role offers an opportunity to work cross-functionally with finance, accounting, investment professionals and vendors to help ensure operational efficiency and compliance with internal controls.

 Key Responsibilities:

• Administer full-cycle travel and expense processes across multiple entities in Concur.


• Coordinate and book complex domestic and international travel arrangements in Concur, including itineraries, traveler profiles updates, last-minute changes and cancellations, logistics for conferences and events.


• Promptly respond to a high volume of e-mails and respond effectively.


• Administer corporate credit cards (including but not limited to data feeds, reconciliations; required troubleshooting and system maintenance)


• Review and audit employee expense reports monthly to ensure T&E policy compliance; investigate discrepancies and collect missing data.


• Conduct data entry, perform research, and analysis, support end-users and lead data clean-ups and audits. Monitor data activity and advise management of system issues and inconsistencies.


• Drive organizational value through vendor negotiation, compliance initiatives, and best practices.

Qualifications:

• Bachelor’s degree is preferably in business administration, finance or a related field.


• Intermediate to advanced level of proficiency in all MS Office applications.


• Experience with SAP Concur Travel and Expense Management software.


• Strong understanding of accounting principles, cost allocation and reconciliations required.


• Experience in an analytically driven role handling high volume travel and expense transaction.

Skills and Attributes:

• Strong financial acumen and attention to detail.


• Creative and team-oriented mindset with a curiosity for assuming new responsibilities and suggesting improvements. Proactive team player with strong critical thinking and organizational skills who can navigate complexity, analyze and offer practical solutions.

• Comfortable being an independent contributor, working independently and collaboratively with remote teams. Ability to document workflows and contribute to ongoing operational enhancements.  


• Ability to receive feedback with a commitment to continuous learning and meaningful contributions to the team and firm’s success.


• Master of prioritization, pivoting in tasks and accomplishing work in an organized and timely manner in a high pressure, face-paced, dynamic and deadline-driven environment.

The anticipated annual base salary range for this position is $70,000 - $110,000 plus an annual discretionary performance-based bonus. Actual pay may be adjusted based on experience and performance. 

In addition to the base salary, the hired professional is eligible for comprehensive benefits, including 100% employer-paid premiums for medical, dental, vision insurance, life insurance, and AD&D. You'll also have access to pretax benefit accounts, including FSA, HSA, and Commuter accounts. Our perks go beyond the basics with a mentorship program, daily in-office paid breakfast and lunch, company-sponsored ski and sailing trips, and regular happy hours. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.