Experienced Bilingual Spanish Field Based Case Manager – Complex Care Coordination and Management in a Dynamic and Supportive Environment

Introduction to UnitedHealthcare

At UnitedHealthcare, we are dedicated to simplifying the healthcare experience, creating healthier communities, and removing barriers to quality care. Our mission is to help people live healthier lives and make the health system work better for everyone. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their background, income, or location. As a leader in the healthcare industry, we are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

Job Overview

We are seeking an experienced and compassionate Field Based Case Manager who is bilingual in Spanish to join our team in Miami, FL. As a Field Case Manager, you will be the primary care manager for a panel of members with complex behavioral health needs, providing behavioral health support to the broader team and care coordination activities to promote appropriate utilization of services and improved quality of care. This is a full-time opportunity with a competitive salary and the flexibility to work remotely, allowing you to make a meaningful difference in the lives of our members.

Key Responsibilities

• Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
• Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
• Manage the care plan throughout the continuum of care as a single point of contact
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
• Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team

Essential Qualifications

• Four-year degree plus 2 years of relevant experience, or no degree with 6 years of relevant social service or case management experience
• 1 year of experience with MS Office, including Word, Excel, and Outlook
• Bilingual Spanish
• Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers

Preferred Qualifications

• LTC Case management experience
• Experience with electronic charting
• Experience with arranging community resources
• Field-based work experience
• Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
• Background in managing populations with complex medical or behavioral needs
• Experience in long-term care, home health, hospice, public health, or assisted living
• Experience with local behavioral health providers and community support organizations addressing SDOH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.)

Career Growth Opportunities and Learning Benefits

At UnitedHealthcare, we are committed to helping our employees grow and develop in their careers. As a Field Based Case Manager, you will have the opportunity to work with a talented team of professionals who are dedicated to making a difference in the lives of our members. You will also have access to a range of training and development programs, including mentorship opportunities, online courses, and conferences, to help you build your skills and advance your career.

Work Environment and Company Culture

Our company culture is built on a foundation of respect, empathy, and inclusivity. We believe that diversity creates a healthier atmosphere and are committed to creating an environment where everyone feels valued and supported. As a Field Based Case Manager, you will be part of a dynamic and supportive team that is dedicated to making a positive impact in the lives of our members.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer a range of perks, including flexible work arrangements, professional development opportunities, and a comprehensive wellness program.

Conclusion

If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. As a Field Based Case Manager at UnitedHealthcare, you will have the chance to work with a talented team of professionals who are dedicated to improving the health and wellbeing of our members. Don't miss out on this opportunity to join a dynamic and supportive team and make a meaningful difference in the lives of others. Apply now to take the first step towards a rewarding and challenging career as a Field Based Case Manager.

How to Apply

To apply for this exciting opportunity, please submit your application through our website. We look forward to reviewing your application and discussing this opportunity further with you.

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.