**Experienced Full Stack Pharmacy Technician – Remote Appeals Department**

Are you a highly skilled and compassionate Pharmacy Technician looking for a challenging and rewarding remote opportunity? Do you have a passion for delivering exceptional patient care and a strong commitment to accuracy and attention to detail? If so, we encourage you to apply for our Experienced Full Stack Pharmacy Technician – Remote Appeals Department role. **About Actalent** Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. **Our Commitment to Diversity, Equity, and Inclusion** At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to contribute their best work. Our DE&I initiatives include: * Hiring diverse talent * Maintaining an inclusive environment through persistent self-reflection * Building a culture of care, engagement, and recognition with clear outcomes * Ensuring growth opportunities for our people **Job Summary** As a Pharmacy Technician in our Appeals department, you will play a critical role in ensuring that Medicare and Medicaid patients receive the medications they need. Your primary responsibilities will include: * Processing denied Prior Authorizations by reviewing case information, reaching out for additional details, and preparing cases for Pharmacists' final determination * Communicating directly with elderly members, addressing their concerns about denied medications, predominantly injectables administered at a doctor's office * Making outbound calls per shift to resolve issues and ensure patient satisfaction **Key Responsibilities:** * Process denied Prior Authorizations by reviewing case information, reaching out for additional details, and preparing cases for Pharmacists' final determination * Communicate directly with elderly members, addressing their concerns about denied medications, predominantly injectables administered at a doctor's office * Make outbound calls per shift to resolve issues and ensure patient satisfaction * Review and verify patient information, including demographic and insurance data * Maintain accurate and up-to-date records of patient interactions and case outcomes * Collaborate with Pharmacists and other healthcare professionals to resolve complex patient cases **Requirements:** * Nationally Certified Technician (NCT) certification * Registered Pharmacy Technician (RPT) certification in Indiana, Alabama, Michigan, South Carolina, or North Carolina * 1+ years of experience as a Pharmacy Technician in a healthcare setting * Strong communication and interpersonal skills * Ability to work independently and as part of a team * Proficiency in computer software applications, including Microsoft Office and electronic health records systems * Ability to maintain confidentiality and handle sensitive patient information **Preferred Qualifications:** * Experience working with Medicare and Medicaid patients * Knowledge of pharmacy laws and regulations * Certification in pharmacy technology or a related field * Experience with Prior Authorization and insurance verification processes **Work Environment and Company Culture:** * Remote work arrangement with flexible scheduling * Collaborative and supportive team environment * Opportunities for professional growth and development * Recognition and rewards for outstanding performance * Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off **Compensation and Benefits:** * Competitive salary * Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off * Opportunities for professional growth and development * Recognition and rewards for outstanding performance **How to Apply:** If you are a motivated and compassionate Pharmacy Technician looking for a challenging and rewarding remote opportunity, please submit your application today. We look forward to hearing from you! **Contact Information:** If you have any questions or would like to request a reasonable accommodation, please email [actalentaccommodation@actalentservices.com](mailto:actalentaccommodation@actalentservices.com) for other accommodation options. Apply for this job