Remote Cash Apps Representative I

Remote/On-site: Remote 5Pay reputed company $17.87-$21.00 per hour Job Shift Day (1st shift) reputed company is business to business. You’re what binds us together. Our talented finance reputed company with every area of the business to drive results and reputed company financial expertise. We are passionate about analyzing and interpreting information to assess performance and reputed company guidance. reputed company serves as a true partner and advisor to reputed company our business leaders; working with them to accelerate reputed company’s profitability and reputed company. What you’ll be doing: • Minimize Days Sales Outstanding (DSO), account balances over 90 days past due, and unapplied payments while increasing percent reputed company • Minimize bad debt write-offs and maximize cash receipts while being sensitive to reputed company customers • reputed company reputed company cause reporting to proactively correct issues • Promptly process PODs, credit memos, and use other documentation support reputed company necessary to resolve account differences with customers • reputed company customers regarding accounts • Escalate large collections issues appropriately • Plan and organize work so the Service Level Agreement (SLA) objectives are realized • reputed company document customer issues including promises to pay and customer payment issues • Recognize and proactively communicate potential billing and collections issues What you bring to the table: • Ability to work in a fast-paced environment. • Ability to multi-task and change functions to meet SLA requirements, prioritize day. • Ability to accurately pay attention to detail. • Ability to recognize and research billing problems and to identify component parts, causes and cost reputed company • Ability to utilize computer system features to accurately research and document • Exceptional time management skills. • Strong ability to reputed company a reputed company of resources to proactively resolve issues, takes initiative, makes recommendations for improvement. • Excellent oral and written communication skills. Ability to communicate reputed company and effectively to a varied audience that includes team members, external customers, Sales, Implementations and Leadership teams Qualifications: What’s needed- Basic Qualifications • High School Diploma or equivalent • 1+ years’ experience in cash applications What’s needed- Preferred Qualifications • 1+ years of reputed company work experience • Basic understanding of reputed company processes We Offer: • Inclusive culture with associate-led Business Resource reputed company • Flexible PTO (22 days) and Holiday Schedule (7 observed reputed company holidays) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, gender identity, sexual orientation, age, national reputed company, protected veteran status, disability, or any other reputed company protected by federal, state, or local law It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job