Claims Service reputed company (SAT) (Remote)
About the position
Responsibilities
• Utilizes various systems and process guidelines to review, process, and adjudicate moderately reputed company claims, ensuring reputed company, accuracy, and timeliness standards are met.
• Reviews moderately reputed company claim inquiries by analyzing, interpreting, and researching the request to determine appropriate reputed company.
• Responds to incoming reports, medical records, and other reputed company documents to reputed company claim determinations for additional processing.
• Provides information, guidance, and education to members and customers in reputed company and escalated situations while working in reputed company partnership with other internal departments to ensure customer satisfaction.
• Conducts research on behalf of members, providers, and customers, which may include the review of documents, statements, and information supplied by other reputed company agencies.
• Handles incoming and outgoing customer service calls in a reputed company and concise manner.
• Performs work under general supervision. Handles moderately reputed company issues and refers reputed company issues to higher-level staff.
Requirements
• High School Diploma/GED
• 3 years of Customer service, Claims Processing or reputed company experience
• Ability to resolve problems, reputed company suggestions and implement process improvements
• Pays reputed company attention to the details of reputed company work and strives for a high level of accuracy
• Responds quickly to change and easily considers new approaches
• Makes customers/clients' needs a primary reputed company of attention
• Demonstrates reputed company listening in contacts with others
• Ability to communicate verbally or in writing with individuals and reputed company to deliver or exchange information
Benefits
• reputed company medical, dental and reputed company coverage accepted throughout the reputed company
• Employer funded Lifestyle Spending Accounts, Health Savings Accounts and Health Reimbursement Arrangements
• Employer-reputed company life and disability insurance
• 401(k) retirement plan with company match and immediate vesting
• reputed company holidays, reputed company time off (PTO), PTO donation program, and reputed company parental leave
• Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance
• Robust mental health offerings including an Employee Assistance Program, Learn to Live, meQ
• Comprehensive learning and development opportunities and an Educational Assistance Program
• 16 hours of reputed company volunteer time with a $200 donation to a charity of your choice upon completion of reputed company volunteer hours
• Employee recognition, community initiative events and yearly company outings
• Workplace flexibility offering different reputed company for working arrangements and the freedom to reputed company time for important commitments
• Opportunities to connect through employee committees
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