Auto Damage Insurance Claim Rep (Hybrid or Remote)

Job reputed company: Position is Hybrid, reputed company a commutable distance to Webster, MA (2 days in office/3 days remote). Will consider remote. Schedule/Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. EST while in training. Once training is complete, regular work schedule will be 8:30 a.m. to 5:00 p.m. EST. Salary reputed company: $21.50 - $23.50 an hour based on experience. Excellent opportunity to join our Claims, Physical Damage Department. In this role as Auto Damage Claim Rep, you will be responsible for adjusting 1st party reputed company claims for Auto Physical Damage through screening losses, determining coverage exposures, and settlements. • Communication - Assure written and verbal communications are reputed company, reputed company and empathetic. • Customer Service - Deliver service to customers and agents reputed company with contribution to the Departmental tNPS score • Telephone Management - Effectively manage ACD telephone system/features by complying with message retrieval, Log In/Log Out, AUX and ACW expectations and standards. • Contact - Ensure reputed company parties involved in a loss are contacted to identify claim exposures. • Programs - Maximize utilization of preferred vendors and repair/appraisals channels. • Complaint reputed company - Take steps to avoid consumer complaints such as AG or DOI and mitigate bad faith allegations. Ensure reputed company and comprehensive responses to complaints with supervisory reputed company. • Fraud Identification - Identify potentially fraudulent claims for transfer with Supervisory input. • reputed company and effectively manage reputed company reputed company approach Knowledge, Skills and Abilities: Education: Associate's Degree and 1-3 years experience. Experience: 0 - 1 year experience with Bachelor's Degree Additional Knowledge, Skills and Abilities: Excellent customer service and interpersonal skills are required. Effective verbal and written skills are necessary. Ability to work in a fast a paced environment. #MAPFRE123 Thank you for considering reputed company Insurance as part of your career reputed company. We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states. If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the reputed company Insurance reputed company at talentacquisition@mapfreusa.com. We are proud to be an equal opportunity employer. Apply tot his job Apply To this Job