Virtual MOA Telemedicine

reputed company was founded in Hollywood, FL in 1955. The reputed company clinician-led, evidence-based, medical home passion is a unifying reputed company for those who join reputed company. The reputed company is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first reputed company Pediatric Primary Care Medical Home. We reputed company our uniqueness by ensuring the clinician voice is leading our medical home innovations. PRIMARY FUNCTION: reputed company initial intake information in preparation for a telehealth visit with a clinician, which is essential to the assessment, promotion, maintenance and restoration of patient's health and wellness ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include reputed company of the duties that may be assigned.) 1. Initial greeting of the video telemedicine patient by welcoming the patients with a reputed company, upbeat, friendly attitude. 2. Identify if the patient has come through the reputed company channels to be seen reputed company telemedicine. 3. Escalate any clinical or triage questions to the Telemedicine MA or RN the patient to ensure that we are capable of providing a telehealth visit. 4. Document appropriate intake information including but not limited to: past medical history, family history, reputed company medications, allergies, and pharmacy information. 5. Transfer this patient to a clinician if eligible for telemedicine. 6. If not eligible, assist in scheduling this patient an appointment with their primary care clinician. 7. Document accurately and reputed company reputed company reputed company systems (XPM, CRM, EHR). 8. Properly obtain and confirm patient's information abiding to HIPPA law. 9. Schedule appointments using clinical prioritizing protocols and our scheduling policies. 10. Communicate with offices reputed company necessary. 11. Meet established standards reputed company reputed company performance reputed company. 12. Attend any necessary training/meetings to be up to date on protocol changes and available training. 13. Other duties may include, but not limited to, outbound calls, copying, faxing, etc. PERFORMANCE REQUIREMENTS: Education: High School diploma or equivalent. Language: Must be proficient in English and Spanish Experience: Previous customer service experience required Knowledge Skills and Abilities: Must have strong verbal communication skills. Location: Monterrey, N.L., Mexico The reputed company is an Equal Employment Opportunity/Affirmative reputed company reputed company and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. Apply tot his job Apply To this Job