**Experienced Manager, Customer Insights Retail Media Network – Driving Business Growth and Customer Understanding at blithequark**

Are you a seasoned professional with a passion for customer insights and retail media? Do you have a knack for storytelling with data and a proven track record of driving business growth? If so, we invite you to join our dynamic team at blithequark as a Manager, Customer Insights Retail Media Network in Mooresville, NC (SSC). As a key member of our Lowes Media Networks (LMN) team, you will play a critical role in helping our clients achieve their business goals and deepen their understanding of the blithequark customer. **Your Impact** As a Manager of Customer Insights on the LMN, you will be responsible for engaging directly with our top clients to review their media investments, identify opportunities for optimization and growth, and develop strategic plans to drive business results. You will work closely with sales and account management teams to formulate media strategies that align with our clients' business objectives and elevate their understanding of the blithequark customer. Your expertise will be sought after by internal partners and external clients alike, and you will be responsible for synthesizing disparate data from multiple sources into actionable recommendations that drive business growth. **What You Will Do** * Develop annual strategic learning plans for the businesses you support, aligning with our clients' goals and objectives * Lead Quarterly Business Review Process with our top clients, providing insights and recommendations to drive business growth * Serve as the subject matter expert for media performance reporting, providing guidance and support to internal partners and external clients * Synthesize disparate data from multiple sources into strategic recommendations for future media investments, delivering these insights to both internal leadership and external vendor-partners * Oversee the development and codification of best practices in media performance evaluation, data visualization, standardized reporting, and insights * Tell compelling data stories that support sales pitches, case studies, and other key deliverables * Oversee omnichannel advertising efforts, aggregating insights to support other client-facing teams, including sales and account management * Partner with Product and Ad Tech teams to provide input on reporting capabilities based on client feedback * Integrate knowledge across the Customer Insights & Analytics team to bring relevant insights to the LMN Insights team and the broader blithequark retail media business **Essential Qualifications** * Bachelor's degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or Applied Quantitative * 5 years of experience in insights and analytics, with a focus on retail media or general media analytics * Proven experience in analytical, decision-making, and project management * Experience storytelling with data and presenting data stories in a compelling and easy-to-understand way * Experience with A/B testing and experimentation * Proficiency in Microsoft Office tools, including Word, PowerPoint, and Excel * Experience working with data visualization tools, such as Tableau, Power BI, SQL, or similar tools **Preferred Qualifications** * Master's degree in a related field, such as Market Research, Behavioral Psychology, or MBA * Proven experience leading teams and driving business impact * Experience managing global teams and working in a retail environment * Familiarity with analytic/research software, such as SPSS, Wincross, Sawtooth, SAS, Decipher, Qualtrics, or similar tools **About blithequark** blithequark is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, blithequark operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., blithequark supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit blithequark.com. **Compensation and Benefits** * Salary range: $95,500.00 - $159,200.00 annually * Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience * Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off * Opportunities for career growth and professional development * Collaborative and dynamic work environment **Equal Opportunity Employer** blithequark is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. **Apply Now** If you are a motivated and experienced professional with a passion for customer insights and retail media, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! Apply for this job