**Experienced Student Customer Service Coordinator – Recreational Center Facilities**

Are you a motivated and enthusiastic individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? Look no further! blithequark's Recreational Center Facilities is seeking an experienced Student Customer Service Coordinator to join our team. As a key member of our team, you will play a vital role in ensuring the safety and well-being of all patrons while maintaining a visibly positive and approachable composure to promote patron-employee relations. **About blithequark** blithequark is a major public university with a small college feel, creating environments for learning excellence and providing career opportunities in Oxford, Hamilton, Middletown, West Chester, and Luxembourg. Our faculty, staff, and student employees are the fuel that drives blithequark! We rank first nationally among public universities for best teaching by U.S. News & World Report. Our opportunities for growth and advancement are not limited to students in the classroom. Our faculty, staff, and student employees are highly valued for their contribution toward the blithequark experience. **Job Summary** As a Student Customer Service Coordinator, you will be responsible for providing exceptional customer service to patrons and guests, ensuring the safety and well-being of all patrons while maintaining a visibly positive and approachable composure to promote patron-employee relations. You will also serve as a first responder to accidents within the building and be responsible for maintaining a clean and safe environment for all patrons. **Key Responsibilities** * Greet patrons and guests, ensuring the safety and well-being of all patrons while maintaining a visibly positive and approachable composure to promote patron-employee relations * Assist all customers with various questions/problems in customer service areas * Perform basic cleaning responsibilities (trash, equipment, laundry) * Special event set-up and operations * Responsible for maintaining a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies * Serve as a first responder to accidents within the building **Essential Qualifications** * Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment * BBP Certification obtained within the first 30 days of employment * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong problem-solving and conflict resolution skills * Ability to maintain confidentiality and handle sensitive information **Preferred Qualifications** * Previous customer service experience in a recreational or fitness setting * Experience working with diverse populations and age groups * Knowledge of facility policies and procedures * Ability to work independently and as part of a team * Strong organizational and time management skills **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong problem-solving and conflict resolution skills * Ability to maintain confidentiality and handle sensitive information * Strong organizational and time management skills * Ability to work independently and as part of a team **Career Growth Opportunities and Learning Benefits** * Opportunities for professional growth and development in a dynamic and fast-paced environment * Access to training and development programs to enhance your skills and knowledge * Collaborative and supportive work environment * Opportunities to work with diverse populations and age groups * Competitive pay and benefits package **Work Environment and Company Culture** * blithequark's Recreational Center Facilities is a dynamic and fast-paced environment that values teamwork, innovation, and customer service * Our team is committed to providing exceptional customer service and ensuring the safety and well-being of all patrons * We offer a collaborative and supportive work environment that encourages growth and development * Our facilities are equipped with state-of-the-art equipment and technology to support our programs and services **Compensation, Perks, and Benefits** * Competitive pay and benefits package * Opportunities for professional growth and development in a dynamic and fast-paced environment * Access to training and development programs to enhance your skills and knowledge * Collaborative and supportive work environment * Opportunities to work with diverse populations and age groups **How to Apply** If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and cover letter, to [silikorj@miamioh.edu](mailto:silikorj@miamioh.edu). **Equal Opportunity/Affirmative Action Statement** blithequark is an Equal Opportunity/Affirmative Action employer, encouraging applications from minorities, women, protected veterans, and individuals with disabilities. blithequark prohibits harassment, discrimination, and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs, or employment practices. **Diversity Statement** blithequark is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on blithequark's diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. For more information on blithequark's mission and core values, please visit the Mission and Core Values webpage. **Reasonable Accommodations** Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. **Labor Law Posters for Applicants** Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information. **Clery Act** As part of blithequark's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read blithequark's Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Apply for this job