[Remote] Director Global HR Operations

Note: The job is a remote job and is open to candidates in USA. Perficient is a global AI-first consultancy seeking a strategic and forward-thinking HR Operations Lead to transform their global HR operations. This role involves building a scalable shared services organization, optimizing HRIS and reporting infrastructure, and ensuring compliance across all HR processes. Responsibilities • Design and implement a high-performing HR shared services model, including offshore delivery centers. • Drive operational excellence, standardization, and continuous improvement across HR processes. • Establish and monitor SLAs, KPIs, and service delivery metrics. • Drive an AI-first mindset across HR operations. • Identify and implement automation opportunities to streamline workflows and enhance employee experience. • Stay ahead of emerging technologies and trends in HR tech and digital transformation. • Lead the strategy, implementation, and optimization of HRIS platforms (Oracle Cloud) • Ensure data integrity, governance, and compliance across all HR systems. • Deliver advanced HR analytics and reporting to support strategic decision-making. • Maintain global compliance with labor laws, data privacy regulations, and internal policies. • Lead HR audits, risk assessments, and remediation efforts. • Partner with Legal, Risk, and Internal Audit teams to proactively manage regulatory changes. Skills • 15+ years of progressive HR operations experience, with at least 5 years in a technology services or consulting company. • Proven experience in setting up and managing offshore shared services teams. • Expertise in HRIS systems (Ideally Oracle, but can be other cloud-based platforms), data analytics, and reporting. • Strong understanding of HR compliance, data governance, and global labor regulations. • Demonstrated passion for AI, automation, and digital transformation in HR. • Exceptional leadership, stakeholder engagement, and change management skills. Education Requirements • Bachelor’s degree required. • Master’s degree or relevant certifications preferred. Company Overview • Perficient is an IT consulting firm that helps companies adapt their systems to third party software products that use internet. It was founded in 1998, and is headquartered in St Louis, Missouri, USA, with a workforce of 5001-10000 employees. Its website is http://www.perficient.com. Apply tot his job Apply To this Job