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Delivery Dispatcher

Remote, USA Full-time Posted 2025-11-03
About the Role We are seeking an experienced, high-energy Dispatcher to manage a growing fleet of box trucks, cargo vans, sedans, and pickup trucks. You will own the daily routing and dispatch process from 6 AM to 3 PM, ensuring every delivery is on time, every driver is utilized, and every customer is delighted. This is a pure commission role—your income scales directly with volume and performance. With current volume at 60 deliveries/day and rapid expansion to 300+, top performers will far exceed the $60K baseline. Key Responsibilities • Dispatch and optimize routes for 60–300+ daily deliveries using industry-leading routing software. • Assign loads to the right vehicle (box truck, cargo van, sedan, pickup) based on size, urgency, and location. • Communicate real-time updates to drivers via phone, text, and routing platform. • Answer inbound customer & client inquiries via phone and email with white-glove service. • Resolve issues on the fly: reroutes, delays, proof-of-delivery, access instructions. • Maximize driver productivity and on-time performance while minimizing deadhead miles. • End-of-day reconciliation: confirm all deliveries, collect PODs, flag discrepancies. Required Experience & Skills • Minimum 2 years dispatching multi-vehicle fleets (box trucks, vans, sedans, pickups). • Expert-level proficiency with routing/dispatch software (Samsara, Route4Me, Onfleet, etc.). • Professional email etiquette and rapid response times. • Proven track record of high-volume customer service under pressure. • Ability to prioritize, multitask, and maintain composure in a fast-paced environment. • Reliable transportation and punctuality (6 AM start). What You Bring • Ownership mentality – you treat every delivery like it’s your own business. • Tech-savvy: quick learner of new platforms and integrations. • Geography ninja: deep knowledge of traffic patterns and shortcuts. • People skills: calm drivers, delight customers, earn repeat business. Compensation Structure • 100% commission – paid per successful delivery. • Current 60/day volume = $60K annualized baseline. • At 300/day (achievable within 12 months), earnings scale proportionally. • Weekly payouts + performance bonuses for 98%+ on-time rate. Why Join? • Unlimited upside – no salary cap. • Be the backbone of a high-growth operation. • Monday–Saturday schedule with Sundays off. • Work with a motivated team that rewards results. Please check out our website at www.freightlined.com Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Work Location: Remote Apply tot his job Apply To this Job

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