**Experienced Full Stack Customer Support Specialist – Native Spanish Speaker – Work from Home Opportunity**
Are you a motivated and customer-oriented individual with a passion for delivering exceptional service? Do you have a strong background in communication and problem-solving skills? If so, we have an exciting opportunity for you to join our team at blithequark as a Full Stack Customer Support Specialist – Native Spanish Speaker.
**About blithequark**
blithequark is a leading global provider of outsourced omnichannel customer experience management, serving as a strategic partner to the world's largest companies across various industries. With a presence in nearly 80 countries and a team of 380,000 interaction experts speaking 265 languages and dialects, we are committed to delivering consistently positive customer interactions that are reliable, flexible, and intelligent.
Our Romanian subsidiary, blithequark Romania, has been operating since 2004 and has grown to become a leading provider of quality services to first-line players on the local and international markets. With over 1,300 employees, we are dedicated to providing a supportive and inclusive work environment that fosters growth and development.
**What We Offer**
As a Full Stack Customer Support Specialist – Native Spanish Speaker at blithequark, you will have the opportunity to work from home and enjoy a range of benefits, including:
* Full-time contract with a competitive salary
* Flexible schedule to suit your needs
* Super-fast recruitment process to get you started quickly
* Paid and online training to ensure you have the skills and knowledge you need to succeed
* Excellent experience working in a multicultural and friendly environment
* Opportunities for professional development and promotion
* A comprehensive benefits package, including meal tickets, discounts cards, medical plan, and more
**Responsibilities**
As a Full Stack Customer Support Specialist – Native Spanish Speaker, you will be responsible for:
* Managing customer interactions via inbound calls
* Providing an optimum level of service to achieve the best resolution for the customer
* Advising customers on the best approach based on their needs and requests
* Collaborating with the team to ensure seamless customer experience
* Analyzing and resolving customer complaints and issues in a timely and professional manner
**Qualifications**
To be successful in this role, you will need:
* Fluency in Spanish – communication level
* Excellent written and verbal communication skills
* Customer-oriented and compassionate approach
* Patient, empathetic, and eager to help
* Analytical skills and problem-solving abilities
* Sound judgment and decision-making skills
* Team player with a respectful attitude towards authority
* Attention to detail and ability to multitask
* Computer proficiency in Windows and MS Office
* Strong social support system and ability to work from home
**Skills and Competencies**
To excel in this role, you will need to possess:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong problem-solving and analytical skills
* Ability to adapt to new technologies and processes
* Strong customer service skills with a focus on delivering exceptional service
* Ability to work independently and as part of a team
* Strong time management and organization skills
**Career Growth Opportunities**
At blithequark, we are committed to providing opportunities for growth and development. As a Full Stack Customer Support Specialist – Native Spanish Speaker, you will have the opportunity to:
* Develop your skills and knowledge through paid and online training
* Take on new challenges and responsibilities as you grow in your role
* Collaborate with a talented and motivated team to deliver exceptional customer service
* Participate in internal events and international talent competitions
* Enjoy a comprehensive benefits package and competitive salary
**Work Environment and Company Culture**
At blithequark, we pride ourselves on our multicultural and friendly work environment. Our team is dedicated to delivering exceptional customer service and working together to achieve our goals. We offer a range of benefits and perks, including:
* Flexible schedule to suit your needs
* Super-fast recruitment process to get you started quickly
* Paid and online training to ensure you have the skills and knowledge you need to succeed
* Excellent experience working in a multicultural and friendly environment
* Opportunities for professional development and promotion
* A comprehensive benefits package, including meal tickets, discounts cards, medical plan, and more
**Compensation and Perks**
As a Full Stack Customer Support Specialist – Native Spanish Speaker at blithequark, you can expect a competitive salary and a range of benefits, including:
* Meal tickets (21 RON / working day, around 441 RON per month)
* Discounts cards through different partners
* Medical Plan to a private health center (Regina Maria)
* Professional development and promotion opportunities
* Internal events
* International talent competition
* Santa's Gift for your children
* Bookster – free subscription – delivery at home for those working from home
**How to Apply**
If you are a motivated and customer-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch soon to discuss your qualifications and experience.
Don't miss out on this opportunity to join our team at blithequark and start your new career today!
Apply for this job