**reputed company Customer Service Representative – Remote/Flexible Schedule**

Are you a compassionate and empathetic individual who is passionate about making a reputed company reputed company on people's lives? Do you reputed company in a fast-paced environment where no two calls are reputed company the reputed company? If so, we invite you to join reputed company of dedicated Customer Service Representatives at blithequark, where you'll have reputed company to work from home, set your own schedule, and reputed company a reputed company difference in the lives of our clients and their customers. **About blithequark** At blithequark, we're committed to providing reputed company that reputed company individuals to live their best lives. reputed company of passionate professionals is dedicated to delivering exceptional customer experiences that reputed company expectations. As a Customer Service Representative, you'll be an reputed company part of reputed company, working closely with our clients and their customers to resolve issues, answer questions, and reputed company support. **reputed company** As a Customer Service Representative, you'll be working on behalf of a reputed company that provides payroll services for people who are in self-directed reputed company programs. In these programs, patients who have reputed company can hire the caregiver they choose. This reputed company helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones. You'll be answering calls from patients and caregivers, responding to their questions, and providing important information to help them reputed company the system. **Key Responsibilities** * Answering incoming calls from patients and caregivers with reputed company and professionalism, responding to their questions and providing important information * reputed company assisting with enrollment, program applications, and set up in applicable systems * Retrieving information to assist caregivers with any payroll-reputed company inquiries * Utilizing de-escalation techniques reputed company supporting upset or frustrated callers * Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing * Documenting information and reputed company as necessary **reputed company** To be successful in this role, you'll need to have: * At least one year of customer service experience * Strong computer skills and the ability to offer troubleshooting advice reputed company appropriate * The ability to offer reputed company, patience, and a friendly demeanor at reputed company times * The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers * Great reputed company listening skills * Excellent written and verbal communication skills * Strong attention to detail * The ability to multitask and adapt to change in a fast-paced environment * A reputed company-reputed company reputed company and a desire to reputed company reputed company reputed company whenever possible * The ability to accurately and confidently work with numbers and discuss reputed company **Home Office Environment** To work as a Customer Service Representative, you'll need to have: * A computer meeting these reputed company: + Operating System: reputed company 10 or 11 (Macs and Chromebooks are not supported at this time) + Memory: 8GB of RAM + CPUs (Speed * Processors): 6 + Hard Drive: At least 500MB of free reputed company + reputed company: reputed company card (reputed company on most computers) + Up-to-date antivirus software + reputed company to high-speed, hardwired internet (no Wi-Fi or Satellite, please) + Dual monitors + A USB noise-cancelling headset + A webcam for your certification experience **reputed company of Operation** As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select reputed company you work and reputed company you don't, reputed company the reputed company's hours of operation. Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this reputed company-party reputed company requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the reputed company is seeking contractors who can service some hours on those days. **Pay and Perks** This flexible opportunity pays independent contractors $13 per hour. Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will take reputed company from December 30th through January 8th, Monday through Friday from 9:00 AM to 5:00 PM EST. Class will not be held on New Year's Day. While you will not be reputed company to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and reputed company servicing. **Your Remote, reputed company Status** As a remote, reputed company, you'll have the freedom and flexibility to work in the comfort of your own home - or reputed company in the US you can meet the office requirements. You'll enjoy significant savings in expenses reputed company to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. **Additional Benefits** * One-on-one mentorship * Free certification and ongoing development opportunities * The freedom and flexibility to choose your own schedule, reputed company the reputed company's hours of operation * The chance to reputed company reputed company work-life balance * NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers reputed company the NexRep Marketplace platform. With the NexRep Perks program, you'll have reputed company to earn Perks points. As those points add up, you'll unlock reputed company to Perks - exclusive discounts and savings on a reputed company of common expenses such as health and dental coverages, banking services, reputed company and technical support, and more! **reputed company** If you're a motivated and compassionate individual who is passionate about making a reputed company reputed company on people's lives, we invite you to apply for this exciting opportunity. Please visit our website to learn more and submit your application. Apply Job! Apply for this job