Part Time/Casual Customer Service & Sales Assistant – Retail Operations and Customer Experience Specialist at blithequark

Introduction to blithequark

Are you passionate about delivering exceptional customer experiences and driving sales growth in a dynamic retail environment? Look no further than blithequark, a leading innovator in collegiate retailing. Our team is dedicated to providing legendary customer service, fostering a rewarding work experience, and achieving outstanding financial results. As a part-time/casual Customer Service & Sales Assistant, you will play a vital role in driving our success and contributing to the vibrant atmosphere of our retail operations.

About the Role

We are seeking highly motivated and dependable individuals to join our team in various areas, including Sales, Print Shop Technology, Loss Prevention, and Textbooks. As a Customer Service & Sales Assistant, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining the overall appearance of our sales floor. If you are a team player with excellent communication skills, a positive attitude, and a passion for working with the public, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Greet and welcome customers, demonstrating "active selling" and providing product information and guidance to ensure a high-quality customer experience
• Assist in maintaining the appearance of the sales floor, setting up seasonal promotions and visual displays, and regularly monitoring assigned areas for product restocking and recovery
• Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures
• Help receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and possibly handle seasonal perishable goods
• Support the digital and in-store shopping experience by assisting with responding to customer inquiries and providing solutions to customer needs

Qualifications and Skills

To be successful in this role, you will need to possess a pleasant personality, excellent customer service skills, and enjoy working with the public. You should also have moderate computer/systems competency, excellent oral and written communication skills, and the ability to occasionally climb ladders and lift up to 50 pounds. Prior retail sales experience is helpful but not required.

Essential Qualifications

• Pleasant personality and excellent customer service skills
• Moderate computer/systems competency
• Excellent oral and written communication skills
• Ability to occasionally climb ladders and lift up to 50 pounds
• Ability to stand for long periods of time
• Dependable attendance and punctuality, with flexibility in schedule based on business needs

Preferred Qualifications

• Prior retail sales experience
• Experience working in a team environment
• Ability to work in a fast-paced, dynamic retail environment
• Knowledge of visual merchandising principles and practices
• Experience with cash handling and point-of-sale systems

Career Growth and Development

At blithequark, we are committed to providing our employees with opportunities for growth and development. As a part-time/casual Customer Service & Sales Assistant, you will have the chance to develop your skills and knowledge in a dynamic retail environment, with opportunities for advancement and professional growth.

Work Environment and Company Culture

Our team at blithequark is dedicated to providing a positive and inclusive work environment, with a focus on diversity, equity, and inclusion. We value our employees and recognize the importance of work-life balance, offering flexible scheduling and a range of benefits to support your well-being.

Compensation and Benefits

The hiring rate for this position is starting at $16.25 per hour, with opportunities for advancement and professional growth. We offer a range of benefits, including flexible scheduling, employee wellness programs, and opportunities for professional development.

How to Apply

To apply for this exciting opportunity, please submit your application, including your resume and cover letter, through our online portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Conclusion

If you are a motivated and customer-focused individual looking for a challenging and rewarding role in a dynamic retail environment, we encourage you to apply for this exciting opportunity at blithequark. Join our team and contribute to our mission of providing legendary customer service and driving sales growth in a fast-paced and innovative retail setting.

blithequark is an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds and perspectives, and are committed to creating a positive and inclusive work environment.