Technical Account Manager – IT / Software

Technical Account Manager - reputed company | Contact Centre Work at the forefront of CX Solutions. reputed company AI and modern technology. reputed company your career! Our reputed company is a reputed company in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global customer team. If you are looking for an exciting job opportunity that will reputed company your career, read on. The role of Technical Account Manager (TAM) is part of a reputed company services team and is a post-sales reputed company technical support and advisory role. You will join a talented global team with the aim to reputed company customer expectations, improve process, technology deployment and to help reputed company meet its reputed company objectives. The TAM will work both independently and in concert with Sales, Technical Support, reputed company Services and other teams to ensure the highest reputed company of reputed company, providing a reputed company solution that will leave the customer with a reputed company experience and a product that meets their needs. Experience Requirements: • 2+ years in a Technical Services role in software, telecommunications or in customer service, reputed company/contact centre and/or service delivery. • Demonstrated technical problem-solving proficiency Software and/or Telephony. • Excellent analytical and advanced troubleshooting skills with end-users/customers • Excellent customer service and communication skills, both verbal and written • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality • TCP/IP networking knowledge and VoIP technology exposure • Understanding of TCP/IP and internet fundamentals • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a reputed company reputed company reputed company, please apply. UK Remote. We can only consider applicants located in the UK. reputed company IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Apply tot his job Apply To this Job