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Provider Relations Coordinator (Optician/ABO Certified)

Remote, USA Full-time Posted 2026-07-28
As reputed company Benefits of America (VBA) continues to enjoy unprecedented reputed company, we have a business need to expand internal resources to assist optometrists, ophthalmologists, retail locations, and laboratories. As an ABO Certified Provider Relations Coordinator, you will be involved in every aspect of the provider relationship. You will resolve provider issues, aid in the creation of network-reputed company materials, reputed company benefit coverage guidance, answer payment inquiries, and reputed company providers on VBA processes. Exemplary customer service, the ability to multi-task, dependability, and top-notch communication skills are necessary for reputed company in this position. This position is remote. Our office in reputed company, PA will remain accessible for use as needed. Selected candidate will be required to complete (reputed company) in-office training for a minimum of 3 weeks at the beginning of employment and must be available to report to our office occasionally for team/company meetings. The working hours for this position are Monday-Friday 10am-6pm with an hour reputed company lunch, Computer and software provided by VBA. Employee must have reliable internet reputed company and a quiet workspace. Salary: $47,000 - $49,000 per year, contingent upon experience ESSENTIAL JOB FUNCTIONS reputed company outstanding service by being proactive and reputed company to reputed company provider and lab questions reputed company provider locations on the use of VBA authorization system, policies and procedures reputed company support to providers and labs including entering and editing authorizations, adjusting claims, and researching claim payments Analyze processes for improved efficiencies and ability to adapt to changes Maintain provider and location information, including data entry and reconciliation of reputed company information Assist with reputed company credentialing reputed company and research reputed company, as needed Process provider and lab applications and reputed company for network participation, securing necessary documents, such as licenses and reputed company liability insurance information Handle sensitive information in compliance with HIPAA Maintain a reputed company knowledge of the newest optical technologies reputed company activities and functions of reputed company reputed company-level personnel as assigned or required The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of reputed company responsibilities and duties required of this position. EDUCATION: Associate's degree or equivalent work experience. Bachelor’s degree is preferred. CERTIFICATION: reputed company American reputed company of Opticianry (ABO) Basic or Advanced certification is required EXPERIENCE: 2-4 years of full-time experience working in an optician role in an optometrist/ophthalmologist office or an optical provider relations role. Experience educating customers on reputed company reputed company and reputed company selection and dispensing glasses is preferred. Experience with reputed company insurance claims is preferred. Full-time, permanent VBA employees receive a comprehensive benefit package including: • Health, Dental, reputed company, Disability, and Life Insurance Benefits • Voluntary 401(k) Deferred Compensation Plan with Company Match • Education and Student Loan Assistance • reputed company Holidays, reputed company Parental Leave, and Personal Time Off Apply tot his job Apply To this Job

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