**Experienced Healthcare Customer Service Representative – Remote Opportunity with blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further! blithequark is seeking an experienced Healthcare Customer Service Representative to join our team of dedicated professionals. As a key member of our remote team, you will play a vital role in providing top-notch support to our customers, resolving their queries, and exceeding their expectations. **About blithequark** blithequark is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to be a force of good in supporting our communities, our clients, and the environment. At blithequark, we believe in creating a workplace that is conducive to happiness and a healthy work-life balance, where everyone feels welcome and valued. **Benefits of Working with blithequark** As a valued member of our team, you can expect: * Paid Training to help you develop your skills and expertise * Competitive Wages that reflect your hard work and dedication * Full Benefits, including Medical, Dental, Vision, 401k, and more, to ensure your well-being and financial security * Paid Time Off to recharge and pursue your passions * Employee wellness and engagement programs to support your mental and physical health * Opportunities for career growth and advancement, with a clear path for professional development **Your Role as a Healthcare Customer Service Representative** As a Healthcare Customer Service Representative, you will be the primary point of contact for our customers, fielding their inquiries and resolving their questions, issues, and concerns. Your responsibilities will include: * Connecting with customers via phone, email, chat, and social media to resolve their queries and concerns * Calmly attempting to resolve and de-escalate any issues that may arise * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling when required **Qualifications and Requirements** To succeed in this role, you will need: * Ability to work remotely in a virtual team environment * 6 months of customer service experience (preferably in a healthcare setting) * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure a seamless and productive remote work experience, you will need: * A reliable internet connection with a minimum subscribed download rate of 15.0 Mbps and a minimum subscribed upload rate of 5.0 Mbps * An ISP with no packet loss and a ping under 50ms * A clean and quiet workspace **Why Join blithequark?** At blithequark, we believe in creating a culture of inclusion and diversity, where everyone feels welcome and valued. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. As a member of our team, you will have the opportunity to: * Work with a global organization that is making a positive impact on the world * Develop your skills and expertise through ongoing training and development programs * Collaborate with a diverse and talented team of professionals * Enjoy a competitive compensation package and comprehensive benefits * Pursue a career path that aligns with your passions and interests **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job