**Experienced Full Stack Customer Service Live Chat Assistant – Ecommerce Support**
Are you a highly motivated and empathetic individual with exceptional written communication skills? Do you thrive in a dynamic, fast-paced environment and possess the ability to multitask with ease? If so, we invite you to join blithequark, a pioneering provider of live chat support for a diverse range of online ecommerce stores, as an Entry-Level Remote Customer Service Live Chat Assistant.
**About blithequark**
At blithequark, we stand at the forefront of online chat support, driven by a spirit of teamwork and a dedication to continuous learning and customer satisfaction. Our friendly, inclusive, and collaborative company culture welcomes you to become an integral part of our journey towards achieving our mission. As a remote team, we offer the flexibility to work from anywhere, allowing you to maintain a perfect work-life balance.
**Job Role and Responsibilities**
As an Entry-Level Remote Customer Service Live Chat Assistant, you will actively engage with customers, promptly addressing their inquiries via live chat and delivering top-notch customer service. Collaborate with our seasoned team of customer service professionals who are ready to guide and support you as you navigate and master your responsibilities.
**Key Responsibilities:**
* Engage in Live Chat Support: Actively respond to customer inquiries in real-time, showcasing your excellent written communication skills and effective multitasking abilities.
* Deliver Outstanding Customer Service: Showcase your friendly, patient, and empathetic nature as you offer timely and accurate solutions, ensuring our clients' customers receive exceptional service.
* Resolve Ecommerce Store Inquiries: Proactively investigate and resolve any issues or questions related to our clients' ecommerce stores, ensuring customer satisfaction.
* Collaborate with Experienced Team: Work harmoniously with our seasoned customer service professionals, who will mentor and support you, fostering your growth as a Live Chat Assistant.
**Qualifications:**
* Educational Requirement: High school diploma or equivalent is essential.
* Written Communication Prowess: Exhibit stellar written communication skills, essential for conveying information effectively through chat.
* Multitasking and Prioritization: Demonstrate the ability to handle multiple customer inquiries simultaneously and prioritize tasks adeptly.
* Adaptability: Thrive in a dynamic, fast-paced environment, showcasing your quick thinking and adaptability.
* Computer Literacy: Possess basic computer skills, including proficiency with Microsoft Office. Familiarity with ecommerce platforms like Shopify and WooCommerce is advantageous.
**Compensation and Benefits**
We reward your dedication with a competitive salary ranging from $25-$35 per hour, dependent on your experience and qualifications. Plus, enjoy a comprehensive benefits package, including health, dental, vision insurance, 401(k) matching, and paid time off. Seize opportunities for career growth and development within our thriving company.
**Remote Work Benefits**
* Work from anywhere, at any time, and enjoy the flexibility to create your own schedule.
* Reduced commute time and increased productivity.
* Personalized work environment and global collaboration opportunities.
* Opportunities for career growth and development within our company.
**Training and Onboarding**
Receive extensive training and onboarding, ensuring you are well-equipped with the necessary skills and knowledge. Benefit from both classroom and on-the-job training, along with continuous support and feedback.
**Career Growth Opportunities**
We are dedicated to fostering your growth, offering career advancement and ongoing professional development. As you gain experience, explore more challenging roles within our company.
**Why Join blithequark?**
* Competitive compensation and comprehensive benefits package.
* Opportunities for career growth and development.
* Collaborative and inclusive company culture.
* Flexible work environment and work-life balance.
* Ongoing training and support.
**Are You the One We're Looking For?**
If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you. Join blithequark today and become a valuable member of our team, contributing to delivering exceptional customer service.
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