Client HR Operations Analyst job at PrestigePEO in Melville, NY
Title: Client HR Operations Analyst
Location: Melville, NY; US
Full Time
Entry Level
Job Description: To be successful in this role, candidates must have the ability to learn and follow multiple processes, collaborate as a team, and eventually to assist w process improvement and training others.
Roles and Responsibilities:
Maintain PTO plan set up and trouble shooting in HRIS System
Execute bulk employee data imports into HRIS
Maintain system configurations for new client set ups
Handle complex system uploads for new and existing clients
Provide demonstrations on HRIS platforms for new operations team members
Understand and utilize reporting tools
Act as escalation point for system configuration issues relating to:
PTO
Employee portal
Onboarding
Act as escalation point for user end system items relation to:
Employee onboarding completion
Employee portal access
Be first among group to receive training on department wide tasks to become resource moving forward.
Maintain Unemployment Claims delegation process
Updates processes as necessary for knowledge base maintenance
Support growth and use of CRM through contributing to changes and enhancements
Provide support for special projects as needed
When not working on above tasks, continue to:
Support the administration of Leaves of Absence paperwork
CRM Case Management
Maintain Employee File audits
Maintain LMS platform administration
Review & process employee file changes
Set up & processing of E-Verify
Maintain process for employee termination notes & separation forms
Follows and suggest updates to processes as necessary
Experience & Skills:
Bachelor’s degree preferred
Minimum of 2 years’ experience in a related capacity
Strong Microsoft Office skills specifically in excel
Experience training others
Experience with process improvement
Experience with HRIS Systems preferred
Worked in Salesforce a plus
Strong analytical, research, and problem-solving skills
Exceptional organizational skills, ability to prioritize, and manage multiple tasks while maintaining a high level of quality
Effective communication skills, both verbal and written
Salary range is up to $60,000 based on experience.
This role is Hybrid, 3 days in the office, work from home 2
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