Experienced Remote Inbound Travel Representative, Sales, and Customer Service Specialist – Delivering Exceptional Vacation Experiences

Introduction to blithequark

At blithequark, our mission is to put the world on vacation, and we're passionate about delivering exceptional experiences for millions of travelers worldwide. With a portfolio of vacation ownership brands, including over 245 resort locations globally, we're committed to innovation, growth, and making every day a chance to learn something new. As a leader in the travel industry, we're dedicated to providing our customers with unforgettable vacations and our employees with a dynamic, inclusive work environment.

Job Overview

We're currently seeking a skilled and motivated Remote Inbound Travel Representative, Sales, and Customer Service Specialist to join our team. As a remote worker, you'll have the flexibility to work from the comfort of your own home, with a hybrid arrangement that offers a great work-life balance. This role requires a strong and diverse skillset, including excellent customer service, sales, and travel expertise. If you're passionate about travel and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Remote Inbound Travel Representative, Sales, and Customer Service Specialist at blithequark, you'll be responsible for:

• Taking inbound calls from existing owners who are excited to plan their dream vacations
• Booking car rentals, airfare, hotel reservations, cruises, and recommending things to see and experience in the area based on our owners' interests
• Providing exceptional customer service, building rapport with customers, and offering additional services to meet their travel needs
• Working with travel software programs and systems, such as Apollo, Sabre, or Worldspan
• Meeting sales targets and achieving monthly incentives
• Working effectively in a fast-paced environment, multitasking, and managing pressure

Essential Qualifications

To be successful in this role, you'll need:

• A High School Diploma or GED
• At least six months of customer service and sales experience
• Intermediate level proficiency with travel software programs and systems
• Excellent communication and interpersonal skills
• The ability to work well under pressure and manage multiple tasks simultaneously
• A quiet, distraction-free workspace with high-speed internet and a reliable computer

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Six months of travel experience
• Advanced knowledge of travel software programs and systems
• Previous experience working in a remote or virtual environment
• A strong understanding of the travel industry and current trends

Skills and Competencies

To excel in this role, you'll need to possess the following skills and competencies:

• Excellent customer service and sales skills
• Strong communication and interpersonal skills
• The ability to work effectively in a team environment
• Intermediate computer proficiency and the ability to troubleshoot technical issues
• Strong problem-solving and analytical skills
• The ability to adapt to changing situations and priorities

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to the growth and development of our employees. As a Remote Inbound Travel Representative, Sales, and Customer Service Specialist, you'll have access to:

• Comprehensive training programs to help you develop your skills and knowledge
• Ongoing coaching and feedback to support your career growth
• Opportunities to advance within the company and take on new challenges
• A dynamic and inclusive work environment that encourages collaboration and innovation

Work Environment and Company Culture

At blithequark, we're proud of our inclusive and dynamic work environment. As a remote worker, you'll be part of a global team that's passionate about delivering exceptional customer experiences. Our company culture is built on the following values:

• Hospitality: We're dedicated to providing exceptional service to our customers and each other
• Innovation: We're always looking for new ways to improve and grow our business
• Integrity: We're committed to doing the right thing and acting with integrity in all our interactions
• Respect: We value diversity and respect each other's differences

Compensation, Perks, and Benefits

As a Remote Inbound Travel Representative, Sales, and Customer Service Specialist at blithequark, you'll be eligible for a competitive salary package, including:

• A hourly rate of $16.50 plus monthly incentives
• Comprehensive health and welfare benefits, including medical, dental, and vision coverage
• Flexible spending accounts, life and accident coverage, and disability benefits
• Paid time off, parental leave, and holidays (subject to eligibility requirements)
• A 401k plan with employer match (subject to eligibility requirements)
• A wellness program and employee assistance program

Conclusion

If you're a motivated and customer-focused individual who is passionate about travel and delivering exceptional experiences, we encourage you to apply for this exciting opportunity. As a Remote Inbound Travel Representative, Sales, and Customer Service Specialist at blithequark, you'll be part of a dynamic and inclusive team that's dedicated to putting the world on vacation. Don't miss out on this chance to join our global team and build a career where memories start with you. Apply now and take the first step towards an exciting and rewarding career with blithequark!