Experienced Remote Customer Service and Sales Representative – Dynamic Benefits Consulting and Family Protection Planning

Welcome to blithequark

At blithequark, we are passionate about providing supplemental benefits that help protect families beyond what their employer covers. Our team of dedicated representatives works remotely with individuals who have signed up to receive these benefits, consulting with them to explain available options and assist in selecting the best plan to meet their family's unique needs. We are now seeking an experienced and ambitious Remote Customer Service and Sales Representative to join our dynamic team.

About the Role

As a Remote Customer Service and Sales Representative at blithequark, you will play a vital role in our mission to provide exceptional benefits and support to families. Your primary responsibility will be to meet remotely with individuals who have requested more information on our benefits, scheduling Zoom meetings and customizing new benefit plans to fit the current needs of each client. You will establish and maintain relationships with existing and new clients, perform benefit reviews, and provide attentive customer service and administrative support in response to members' needs.

Key Responsibilities

• Reach out to individuals who have requested more information on the benefits we offer at blithequark
• Schedule Zoom meetings with these members to discuss their benefit options
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients, ensuring exceptional customer service and support
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits in a timely and professional manner
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Essential Qualifications

To be successful in this role, you will need to be a great communicator, ambitious, motivated, and organized. You should think like an entrepreneur and be committed to being a team player. A strong passion for providing exceptional customer service and support is essential, as well as the ability to work independently in a remote setting.

Preferred Qualifications

• Previous experience in customer service, sales, or a related field, preferably in the benefits or insurance industry
• Strong knowledge of benefits and insurance products, including medical, dental, vision, and hearing insurance
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Proficiency in Zoom and other virtual meeting platforms, as well as Microsoft Office and other software applications

Skills and Competencies

To excel in this role, you will need to possess a range of skills and competencies, including:

• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Proficiency in Zoom and other virtual meeting platforms, as well as Microsoft Office and other software applications
• Ability to work independently in a remote setting, with minimal supervision and support
• Strong problem-solving and analytical skills, with the ability to resolve client questions and concerns in a timely and professional manner

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a Remote Customer Service and Sales Representative, you will have access to a comprehensive paid training program, as well as ongoing support and coaching to help you succeed in your role. You will also have the opportunity to work with a dynamic and experienced team, and to contribute to the growth and success of our organization.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive company culture. We believe in fostering a work environment that is collaborative, inclusive, and respectful, and we are committed to providing our employees with the tools and resources they need to succeed. As a Remote Customer Service and Sales Representative, you will have the flexibility to work from home, with the option to work from our offices if you prefer. You will also have access to a range of benefits and perks, including medical, dental, vision, and hearing insurance, company stock options, and weekly performance-based pay and bonuses.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, including:

• Medical, dental, vision, and hearing insurance through BlueCross BlueShield
• Company stock options
• Weekly performance-based pay and bonuses, with average first-year earnings of $65,000 to $68,500
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Access to a range of perks and benefits, including ongoing support and coaching, and opportunities for career growth and development

Conclusion

If you are a motivated and ambitious individual who is passionate about providing exceptional customer service and support, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Remote Customer Service and Sales Representative, you will have the opportunity to work with a dynamic and experienced team, and to contribute to the growth and success of our organization. You will also have access to a range of benefits and perks, including competitive compensation, comprehensive training, and ongoing support and coaching. Don't miss out on this opportunity to take your career to the next level – apply today to join our team at blithequark!