**Experienced Customer Service Representative – Delivering Exceptional Experiences for blithequark's Valued Clients**
At blithequark, we pride ourselves on being a family-owned photography business that has been serving the community for years. Our mission is to provide high-quality products and services that exceed our customers' expectations. We are now seeking an experienced Customer Service Representative to join our team in Franklin Square, NY. As a key member of our Customer Service department, you will play a vital role in delivering exceptional experiences for our valued clients, including elementary and middle schools, students, and company staff.
**About blithequark**
blithequark is a dynamic and growing company that values its employees and customers alike. We are committed to providing a positive and inclusive work environment that fosters growth, learning, and teamwork. Our team members are passionate about delivering exceptional customer service and are dedicated to making a difference in the lives of our clients.
**Job Summary**
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Franklin Square, NY. As a Customer Service Representative, you will be responsible for providing administrative, product, and customer service support to our schools, students, and company staff. You will be the first point of contact for our clients, answering their questions, resolving their concerns, and providing them with exceptional service.
**Responsibilities**
As a Customer Service Representative at blithequark, you will be responsible for:
* Answering customer service department phone lines in a timely and professional manner, responding to customer inquiries, and resolving customer concerns.
* Performing data entry into company software programs to assist customers in placing orders and tracking their progress.
* Completing filing tasks to maintain accurate records of customer orders and ensure efficient order processing.
* Placing customer orders that are called in over the phone, ensuring that all orders are processed accurately and efficiently.
* Performing other duties as assigned by the Customer Service Manager, including special projects and initiatives.
**Skills and Qualifications**
To be successful as a Customer Service Representative at blithequark, you will need:
* Strong attention to detail and a commitment to delivering exceptional customer service.
* Experience with Windows-based software, including Word and Excel.
* Experience in handling a large call volume in a fast-paced environment.
* Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
* Previous customer service experience, with a proven track record of delivering exceptional customer experiences.
* Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
**Work Environment and Company Culture**
As a Customer Service Representative at blithequark, you will be working in a dynamic and fast-paced environment that values teamwork, innovation, and customer satisfaction. Our office is located in Franklin Square, NY, and we offer a range of benefits and perks, including:
* Competitive hourly rate of $17.00 per hour.
* Full-time, seasonal schedule with the possibility of overtime.
* 8-hour shifts, with the opportunity to work overtime as needed.
* A positive and inclusive work environment that fosters growth, learning, and teamwork.
* Opportunities for career growth and professional development.
**COVID-19 Considerations**
At blithequark, we take the health and safety of our employees and customers very seriously. We follow the CDC guidelines to ensure a safe and healthy work environment, and we encourage all employees to take necessary precautions to prevent the spread of COVID-19.
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from all qualified candidates, regardless of their background, experience, or perspective.
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