**Experienced Travel Insurance Customer Care Professional – Inbound Call Handling and Sales**

Are you a customer service enthusiast with a passion for travel and insurance? Do you thrive in a fast-paced environment where no two calls are ever the same? Look no further than blithequark's World Service Center, where our team of dedicated professionals is seeking an experienced Travel Insurance Customer Care Professional to join our ranks. As a key member of our team, you will be responsible for handling inbound calls from travelers and travel advisors interested in learning about our travel insurance products. With a consultative sales approach, you will educate customers on the benefits and coverages of our products, designed to support their unique travel plans. Your exceptional communication skills, combined with your ability to think outside the box, will enable you to provide outstanding customer service and meet the needs of our high-end clientele. **About blithequark** At blithequark, we are committed to providing innovative insurance and assistance services to both leisure and business travelers worldwide. Our team of experts is dedicated to delivering exceptional customer experiences, and we are seeking like-minded individuals to join our team. As a global leader in commercial and personal insurance solutions, we are constantly reimagining insurance to make a bigger difference in the world. **Job Details** * No outbound or cold calling; all inbound call handling * Full-time position, including rotating weekends * Second shift hours available with night & weekend shift differential pay * Starting salary $18 to $19 per hour or more based on experience * Hybrid work model * Location: Stevens Point, WI, and Houston, TX * Estimated Travel Percentage: 0% * Relocation Provided: No **Job Description** As a Travel Insurance Customer Care Professional, you will be responsible for: * Handling inbound calls from travelers and travel advisors interested in learning about our travel insurance products * Providing exceptional customer service and meeting the needs of our high-end clientele * Educating customers on the benefits and coverages of our products, designed to support their unique travel plans * Utilizing a consultative sales approach to learn about the traveler's needs and recommend an appropriate product * Meeting state licensing requirements to sell insurance * Responding to high-end clientele with professionalism * Working in a fast-paced environment where no two calls are ever the same **Requirements** * A record of providing outstanding customer service (1+ years preferred) * Excellent verbal and written communication skills * Ability to think outside the box * Must be able to meet state licensing requirements to sell insurance * Proven experience in sales is beneficial * Ability to respond to high-end clientele with professionalism * Experienced in the travel industry; experience in domestic or international travel along with geography knowledge is highly beneficial * High School Diploma or equivalent required **Benefits** At blithequark, we know how important it is to protect and invest in what's most important to you. That's why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family. * Enjoy benefits that take care of what matters * Comprehensive benefits package that extends beyond time spent at work * Focus on your health, wellbeing, and financial security * Professional development opportunities to bring peace of mind to you and your family **Culture** At blithequark, we foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of blithequark's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. * Culture of inclusion and belonging * Flexible work arrangements * Diversity and inclusion learning * Cultural awareness activities * Employee Resource Groups (ERGs) **Equal Opportunity Employer** blithequark provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories. blithequark is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@blithequark.com. **How to Apply** If you are a motivated and customer-focused individual with a passion for travel and insurance, we encourage you to apply for this exciting opportunity. Please visit our website at [insert website URL] to learn more about blithequark and our Total Rewards Program. Join our Talent Network to stay up-to-date on the latest job openings and company news. Apply Job! Apply for this job