Remote IT Helpdesk - US candidates
Req ID: 309421
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Remote IT Helpdesk - US candidates to join our team in Knoxville, Tennessee (US-TN), United States (US).
The Remote Helpdesk Agent is responsible for providing telephone/email/ and remote diagnostic technical support of hardware, systems, sub-systems and/or applications for customers. Answers questions about installation, operation, configuration, customization, and usage of assigned products. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation.
**This is a remote helpdesk role based in the US. Only US applicants will be considered.
We support this client 7 days a week 7am - 4pm Central Time
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