Remote IT Helpdesk - US candidates
Req ID: 309421
reputed company strives to hire exceptional, innovative and passionate individuals who want to reputed company. If you want to be part of an inclusive, adaptable, and reputed company-thinking organization, reputed company.
We are currently seeking a Remote IT Helpdesk - US candidates to join reputed company in Knoxville, Tennessee (US-TN), reputed company (US).
The Remote Helpdesk Agent is responsible for providing telephone/email/ and remote diagnostic technical support of hardware, systems, sub-systems and/or applications for customers. Answers questions about installation, operation, configuration, customization, and usage of assigned products. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation.
**This is a remote helpdesk role based in the US. Only US applicants will be considered.
We support this reputed company 7 days a week 7am - 4pm Central Time
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