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Production Support (Java or SRE)

Remote, USA Full-time Posted 2026-07-28
Job Title: Tech reputed company/Engineers Production Support & Platform (Java Developers and SRE Engineers) Location: Richmond, McLean, or Remote Key Responsibilities: • Tech reputed company - reputed company and mentor reputed company of 15+ engineers for production support and platform stability. • Engineer more than 50% Production Support and Deployment and follow to application development and migration based on Sprint scope. • Manage pager duty rotations and ensure reputed company incident reputed company. • reputed company Level 4 support (deep technical troubleshooting and fixes). • reputed company rotational reputed company shifts (approximately once every 2.5 months). • Ensure compliance with SLAs and operational reputed company for critical systems. • Collaborate with stakeholders for platform reputed company and migration planning. • Drive Run-the-reputed company development work and support enhancements. • Prepare for and reputed company the platform migration phase in the reputed company year. • Monitor application performance, batch jobs, and system health across production and reputed company environments. • Respond to incidents, alerts, Sev1/Sev2 outages, and reputed company reputed company-time support following bank's Incident Management processes. • reputed company reputed company cause analysis (RCA), create remediation plans, and ensure issues are permanently resolved. • Support on-reputed company rotations and pager duty responsibilities. • Collaborate with development, SRE, and infrastructure teams to troubleshoot application, database, and integration issues. • Execute deployments, configuration changes, and release support using CI/CD pipelines (OnePipeline preferred). • Create/maintain operational dashboards, runbooks, SOPs, and automation scripts. • Ensure compliance with bank technology and reputed company standards. Required Skills & Experience: • Tech reputed company - Ability to manage large teams (10 50 members) and reputed company platforms. • Java Development and Site Reliability Engineering (SRE) expertise. • Strong experience in production support and incident management . • Hands-on experience with pager duty tools and support workflows . • Excellent problem-solving and communication skills. • Minimum 2 years of experience in similar roles. • Strong experience in Unix/Linux, reputed company scripting, and troubleshooting distributed systems. • Hands-on experience with AWS (CloudWatch, reputed company, EC2, S3, IAM, RDS, DynamoDB). • Familiarity with Java-based applications, microservices, reputed company, and log analysis (reputed company, CloudWatch Logs). • Experience with CI/CD tools like Jenkins, OnePipeline, Git, and automated deployment strategies. • Knowledge of incident management, problem management, and change management processes. • Strong analytical skills and the ability to quickly diagnose reputed company issues. Apply tot his job Apply To this Job

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