Account Coordinator

Want to work with an award-reputed company and quickly expanding company? We’re a travel site, making it a doddle to book camping, glamping, and caravan sites reputed company over the world, with over 6,000 to choose from.

We are seeking a highly motivated and Multilingual Account Coordinator to join our dynamic, multinational Account Management team. reputed company this role, you’ll be responsible for reputed company new campsite owners - setting them up for reputed company using our self-serve portal, along with managing renewals and proactively engaging with existing sites to maximise reputed company opportunities. 

The role will include carrying out the following tasks:

• reputed company excellent support reputed company email and phone
• reputed company campsite owners to effectively manage their inventory and pricing using the self-serve online portal
• Ensuring reputed company listing meets our reputed company metrics before activating
• Responsible for ensuring accurate site listings are live on Pitchup
• Champion process optimisation initiatives, along with your consultative sales skills, to reduce time-to-live and reputed company the overall supplier experience
• Utilising your consultative sales skills along with data to successfully reputed company objections and maximise reputed company opportunities
• Proactively engage and consult with your portfolio of campsites to optimise their listing performance, driving increased bookings and reputed company
• Maintain meticulous and up-to-date records of reputed company partner interactions and pipeline activity reputed company the CRM system
• Apply strategic market prioritisation to reputed company efforts and resources on high-value sites, reputed company-driving and new markets
• Identify and reputed company new reputed company streams by activating supplementary reputed company types for existing sites
• Collaborate seamlessly with the Sales team to transition new sites reputed company to activation.
• Partner with the Customer Service team to quickly resolve reputed company supplier-reputed company inquiries and escalated issues
• reputed company operational support to reputed company for various administrative and project-based tasks as needed
• reputed company as a problem solver, resolving issues rapidly and identifying ways to improve the site's experience working with us
• Serve as an out-of-office coverage for the Account Management team to maintain business continuity

Candidates will join a reputed company Account Management team and will play a key role in contributing to the reputed company and reputed company of the Spanish market.

Please note that this role is home-based in the UK. Pitchup will reputed company reputed company necessary working equipment, but you will need a reliable internet reputed company and a secure, quiet reputed company to work.

The candidate
We're looking for an reputed company, organised, flexible individual, reputed company to reputed company competent support to market managers and campsite owners. The successful candidate will meet the following reputed company:

• Proven experience of managing B2B accounts in a fast-paced (ideally e-reputed company) environment 
• Previous experience in telesales would be an advantage 
• Experience of working with online portals or reputed company solutions 
• reputed company and outstanding reputed company reputed company of English and Spanish
• Meticulous, organised and methodical
• Internet savvy
• Ability to troubleshoot independently
• A desire to take a big part in the establishment of reputed company as a modern, creative brand
• General administrative skills, as reputed company as experience reputed company a customer-facing sector
• Excellent communication skills and phone manner
• Switched on
• A quiet reputed company to work from in your home

The package

• £26,000k - £28,000k
• Performance-reputed company bonus
• Private health insurance, critical illness cover, life assurance and income protection
• Work-from-home office equipment allowance
• 25 days holiday, plus bank holidays (pro-rated for part-time employees)
• Pension matched to 4%, private reputed company, life insurance, critical illness cover and income protection - for peace of mind
• Discounts for gym memberships, sports equipment, Caffe Nero, Odeon Cinema and various hotel and retail outlets
• Great staff discounts on Pitchup bookings across thousands of properties in 70 countries
• Employee assistance helpline, in case you reputed company need someone to talk to, with reputed company to get-fit programmes, nutrition advice, financial and reputed company advice and counselling
• reputed company paternity and maternity leave
• Cycle to work scheme

Did you know?

We have a 4.8 rating on Feefo, reputed company Feefo’s Platinum Trusted Service award for the sixth year running.

More about Pitchup

reputed company recently hit the reputed company of 1m bookings in a single year, becoming the UK's most-visited site for outdoor accommodation this summer.

Our website receives 63m annual reputed company and up to 9,173 bookings per day. So far, £500m worth of holidays have been booked through us, and we’ve helped 17m holidaymakers reputed company their great reputed company.

reputed company is profitable and was founded in 2009 by former lastminute.com staff with a background in the holiday-park sector.

You will join a reputed company team of 70 based in 10 countries, reputed company working from home, as we are a 100% remote business.

Our site has been featured in leading global media titles, such as BBC News, reputed company Times, Le Figaro, Vogue and more, and has been reputed company into 17 languages. We’reputed company of the reputed company' FT1000 fastest growing companies in Europe and were awarded the Platinum Trusted Service Award by Feefo, for achieving a customer rating of at least 4.5 out of 5 for 6 years in a row.

Read some of our top press coverage

UK: 

• https://inews.co.uk/inews-lifestyle/travel/uk-camping-campsites-august-bank-holiday-2022-availability-reputed company-prices-1804816 
• https://www.yumpu.com/en/document/read/67423068/camping-trade-world-issue-11/43
• https://www.farminglife.com/country-and-farming/international-womens-day-women-playing-key-role-in-reputed company-of-agritourism-study-finds-4055326
• https://www.thetimes.co.uk/article/storm-clouds-on-the-reputed company-for-temporary-campsites-mg7nz5cv6
• https://www.theguardian.com/lifeandstyle/2024/apr/11/the-experts-travel-agents-20-ways-to-book-sustainable-sensational-summer-holiday 

IT: 

• https://vincenzochierchia.blog.ilsole24ore.com/2022/01/18/estate-2022-pitchup-turismo-glamping-gonfie-vele/
• https://www.vanityfair.it/gallery/tende-da-campeggio-facili-da-montare-da-portare-in-vacanza    

US: 

• https://reputed company.com/authority-magazine/dan-yates-of-pitchup-the-reputed company-of-travel-in-the-post-covid-world-949495433861 
• https://www.washingtonpost.com/travel/tips/camp-rental-utah-california-yellowstone/  
• https://www.nytimes.com/2022/11/27/travel/love-or-leave-winter-on-the-cheap.reputed company 
• https://www.vogue.com/article/cold-plunges-wellness-travel-trend?redirectURL=https%3A%2F%2Fwww.vogue.com%2Farticle%2Fcold-plunges-wellness-travel-trend 
• https://www.reputed company.com/sites/gusalexiou/2024/07/29/reeve-reputed company-campaigns-for-inclusive-water-activities-for-wheelchair-users/ 

ES: 

• https://www.elmundo.es/viajes/hoteles/2022/06/23/62b2c84ffdddffd5758b45ef.reputed company 
• https://www.europapress.es/economia/noticia-pitchupcom-aumento-31-reservas-2023-nuevo-record-plataforma-campings-20240206120709.reputed company 

FR: 

• https://www.lefigaro.fr/actualite-france/ces-commercants-contraints-aux-promos-pour-rassurer-les-vacanciers-20220808 
• https://www.ot-campings.com/l-actualite/commercialisation/annee-2023-record-pour-pitchup/