**Experienced Customer Service Associate – Amazon Locker+ Retail Location**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Customer Service Associate to join our team at our Amazon Locker+ retail locations.
As a Customer Service Associate at blithequark, you will be the face of our brand, providing top-notch service to our customers while ensuring a seamless and efficient experience. You will work in a dynamic retail environment, interacting with customers, processing orders, and resolving issues in a timely and professional manner. If you're a team player with a can-do attitude and a passion for delivering exceptional customer experiences, we want to hear from you!
**About blithequark**
blithequark is a leading e-commerce company that is revolutionizing the way people shop and interact with our brand. We're committed to providing an exceptional customer experience, and our Amazon Locker+ retail locations are the perfect place to do just that. Our team is dedicated to making a difference in the lives of our customers, and we're looking for like-minded individuals to join our team.
**Key Responsibilities**
As a Customer Service Associate at blithequark, you will be responsible for:
* Providing exceptional customer service to our customers, responding to their queries, and resolving issues in a timely and professional manner
* Processing customer orders, including receiving, picking, and stowing packages, as well as preparing them for delivery
* Maintaining a clean, safe, and organized workspace, adhering to all safety guidelines and protocols
* Managing responsibilities for a Locker+ location, including opening and closing the site, and ensuring that all tasks are completed efficiently and effectively
* Utilizing technology, such as smartphones and handheld devices, to sort, scan, and prepare orders
* Receiving truck deliveries and ensuring that all packages are processed and stored correctly
**Requirements**
To be successful in this role, you will need to:
* Be 18 years or older, with the ability to understand and adhere to all job requirements and safety guidelines in English
* Have excellent communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner
* Be able to work in a fast-paced environment, with a high level of energy and enthusiasm
* Be able to lift up to 49 pounds, with or without reasonable accommodation
* Be able to stand and walk for extended periods, with or without reasonable accommodation
* Be available to work part-time, between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week
**Why You'll Love Working at blithequark**
At blithequark, we offer a range of benefits and perks that make us a great place to work. Some of the reasons why you'll love working with us include:
* **Schedule flexibility**: Depending on where you work, you may have the option to work full-time, reduced-time, or part-time, with the flexibility to choose your own schedule
* **Shift options**: We offer a range of shift options, including overnight, early morning, day, evening, and weekend shifts, to suit your lifestyle and preferences
* **Anytime Pay**: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups)
* **State-of-the-art facilities**: Our warehouses are modern, clean, and well-organized, providing a safe and comfortable working environment
* **Safety**: We prioritize your safety, providing protective gear and ensuring that all teams share safety tips daily
* **Culture**: We're committed to creating an inclusive workplace that offers a range of DEI programs and affinity groups
* **Team environment**: You'll work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world
* **New skills**: Depending on the role and location, you'll learn how to use the latest Amazon technology, including handheld devices and robotics
* **Benefits**: Many of our shifts come with a range of benefits, including pay and savings options, healthcare, and more
* **Career advancement**: We offer a range of free training and development programs, as well as tuition support options for select employee groups
**How to Get Started**
If you're ready to join our team and start delivering exceptional customer experiences, apply now! You can begin by submitting your application above. If you need help with your application or to learn more about our hiring process, you can find support here: https://hiring.amazon.com/hiring-process#/. Please note that if you already have an active application but are looking to switch to a different site, instead of applying for a new role, you can reach out to Application Help at https;//hiring.amazon.com/contact-us#/ for next steps.
**Equal Employment Opportunity**
blithequark is committed to a diverse and inclusive workplace. We're an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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