**Experienced Customer Service Associate – Delivering Exceptional Experiences at blithequark**

Are you passionate about creating unforgettable customer experiences? Do you thrive in a fast-paced environment where no two interactions are ever the same? If so, we invite you to join the dynamic team at blithequark as an Experienced Customer Service Associate. As a key member of our customer-facing team, you will be responsible for modeling and delivering a distinctive and delightful customer experience that sets us apart from the competition. **About blithequark** At blithequark, we are dedicated to revolutionizing the way people interact with our brand. We believe that every customer interaction is an opportunity to create a lasting impression, build loyalty, and drive growth. Our team is passionate about delivering exceptional customer experiences that exceed expectations and foster a sense of community. If you share our passion for customer-centricity and are eager to make a meaningful impact, we encourage you to apply for this exciting opportunity. **Key Responsibilities:** As an Experienced Customer Service Associate at blithequark, you will be responsible for: * Engaging customers and patients by greeting them and offering assistance with products and services * Resolving customer issues and answering questions to ensure a positive customer experience * Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience * Providing customers with courteous, friendly, fast, and efficient service * Recommending items for sale to customers and recommending trade-up and/or companion items * Registering customer purchases on assigned cash register, collecting cash and distributing change as requested * Processing voids, returns, rain checks, refunds, and exchanges as needed * Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records * Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader * Implementing Company asset protection procedures to identify and minimize profit loss * Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products) * Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise * Completing resets and revisions as directed * Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures * Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products * Assuming web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store) * Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance * Complying with all company policies and procedures; maintaining respectful relationships with coworkers * Completing special assignments and other tasks as assigned **Essential Qualifications:** * High school diploma or equivalent required; some college or specialized training in customer service or a related field preferred * 1-2 years of customer service experience in a retail or healthcare environment * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities and deadlines * Strong problem-solving and conflict resolution skills * Ability to lift up to 25 pounds and stand for long periods of time * Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends **Preferred Qualifications:** * Experience working in a pharmacy or healthcare environment * Knowledge of store systems and store equipment * Experience with digital passport photo service and promotional photo products * Bilingual or multilingual skills **Skills and Competencies:** * Strong customer service skills, with a focus on delivering exceptional experiences * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong problem-solving and conflict resolution skills * Ability to adapt to changing priorities and deadlines * Strong attention to detail and organizational skills * Ability to lift up to 25 pounds and stand for long periods of time **Career Growth Opportunities and Learning Benefits:** At blithequark, we are committed to helping our team members grow and develop their careers. As an Experienced Customer Service Associate, you will have access to: * Ongoing training and development opportunities to enhance your customer service skills and knowledge * Opportunities for advancement to leadership roles or specialized positions within the company * A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching * A fun and dynamic work environment with a focus on teamwork and collaboration **Work Environment and Company Culture:** At blithequark, we pride ourselves on creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer experiences and is committed to making a meaningful impact in our communities. As an Experienced Customer Service Associate, you will be part of a dynamic team that is dedicated to excellence and customer satisfaction. **Compensation, Perks, and Benefits:** We offer a competitive compensation package, including: * Competitive hourly wage * Opportunities for overtime pay * Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching * Paid time off and holidays * Discounts on products and services * Opportunities for advancement and career growth **How to Apply:** If you are passionate about delivering exceptional customer experiences and are eager to join a dynamic team, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal. We look forward to hearing from you! Apply for this job