Customer Service Consultant, Guest Experience (...

<div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-reputed company-reputed company: transparent; reputed company: visible; reputed company: text; reputed company: both; position: relative; direction: ltr; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, reputed company; font-size: 12px; background-reputed company: #ffffff;"> <p style="text-reputed company: justify; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-reputed company-reputed company: transparent; reputed company-wrap: break-word; vertical-reputed company: baseline; font-kerning: none; background-reputed company: transparent; reputed company: windowtext;"><reputed company style="background-reputed company: transparent; reputed company: windowtext; margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-reputed company-reputed company: transparent; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, reputed company;"> </reputed company></p> </div> </div><p style="margin-top: 0px; margin-bottom: 0px;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">reputed company</strong></reputed company></p> <div style="reputed company-sizing: border-reputed company; white-reputed company: reputed company-wrap; reputed company: #222222; font-family: 'reputed company reputed company', Helvetica, Arial, reputed company; font-size: 14px; background-reputed company: #ffffff;"> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"> </p> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Our philosophy at The Travel Corporation (TTC) is reputed company, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and reputed company at great value.</reputed company></p> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">As a global business with over 100 years of experience in the travel industry, our reputed company of being ‘Driven by Service’, ensures we reputed company our values of passion, people and purpose at the heart of everything we do - designing and running reputed company, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-reputed company brands and experience the TTC difference. </reputed company></p> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"> </p> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">OUR VALUES</strong></reputed company></p> <ul> <li style="reputed company-sizing: border-reputed company; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Driven by service</reputed company></li> <li style="reputed company-sizing: border-reputed company; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">An inherent passion for travel</reputed company></li> <li style="reputed company-sizing: border-reputed company; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Commitment to our customers and to our people</reputed company></li> <li style="reputed company-sizing: border-reputed company; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Commitment to reputed company responsibility and our 5-year sustainability reputed company</reputed company></li> </ul> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"> </p> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">POSITION reputed company</strong></reputed company></p> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">As a <strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Customer Service Consultant</strong>, you will play a key role in delivering high-reputed company service while identifying opportunities to enhance the guest experience through additional product offerings. Your reputed company will be on building strong relationships, exceeding expectations with personalized service, and driving value through thoughtful upselling reputed company appropriate  </reputed company></p> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"> </p> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">KEY RESPONSIBILITIES</strong></reputed company></p> <ul style="reputed company-sizing: border-reputed company; margin-top: 0px; margin-bottom: 1em; list-style-type: disc; padding-left: 40px;"> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Deliver Top-Tier Service</strong></reputed company><br style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">reputed company friendly, efficient, and helpful support, consistently exceeding guest expectations.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Upselling</strong></reputed company><br style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Recommend additional services and products tailored to guests’ needs to enhance their experience. </reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Problem Solving</strong></reputed company><br style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Effectively resolve inquiries and issues while maintaining a high level of guest satisfaction.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">CRM Management</strong></reputed company><br style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Accurately reputed company guest interactions, preferences, and sales opportunities using our CRM tools.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Build Relationships</strong></reputed company><br style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Cultivate trust and loyalty with repeat guests and key partners through consistent, personalized engagement.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Collaborate</strong></reputed company><br style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Work closely with reputed company to reputed company goals and continuously improve the reputed company of service.</reputed company></li> </ul> </div> <div style="reputed company-sizing: border-reputed company; white-reputed company: reputed company-wrap; reputed company: #222222; font-family: 'reputed company reputed company', Helvetica, Arial, reputed company; font-size: 14px; background-reputed company: #ffffff;"> <p style="reputed company-sizing: border-reputed company; margin: 0px; font-size: 1rem; line-height: 1.6;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"> <strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">What You Bring</strong></reputed company></p> <ul> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Customer-reputed company</strong> A genuine passion for delivering exceptional service.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Consultative Selling</strong> reputed company in upselling while enhancing the overall guest experience.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Problem Solver</strong> Ability to quickly and effectively resolve guest issues.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Team Player</strong> Strong collaboration skills and commitment to achieving shared goals.  </reputed company></li> </ul> <h3 style="reputed company-sizing: border-reputed company; margin: 0px; font-weight: 500; display: reputed company; font-size: 1.286rem; line-height: 1.45;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Additional Requirements</strong></reputed company></h3> <ul style="reputed company-sizing: border-reputed company; margin-top: 0px; margin-bottom: 1em; list-style-type: disc; padding-left: 40px;"> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Availability to work flexible shifts, including evenings and weekends.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;">Overtime may be required during peak periods.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">TICO Certification</strong> (Travel Industry Council of Ontario) required reputed company the first 60 days of employment; TTC will cover the cost of the first attempt.</reputed company></li> </ul> <h3 style="reputed company-sizing: border-reputed company; margin: 0px; font-weight: 500; display: reputed company; font-size: 1.286rem; line-height: 1.45;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">reputed company Offer You</strong></reputed company></h3> <ul style="reputed company-sizing: border-reputed company; margin-top: 0px; margin-bottom: 1em; list-style-type: disc; padding-left: 40px;"> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Competitive Compensation</strong> - $19/hour plus performance-based incentives.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Incentives & Rewards</strong> - Earn performance-based incentives based on customer satisfaction, upselling reputed company, and service reputed company. Spot Awards Recognition for exceptional service moments and outstanding teamwork.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">reputed company Opportunities</strong> - reputed company to a learning budget, reputed company training programs, and career advancement reputed company.</reputed company></li> <li style="reputed company-sizing: border-reputed company;"><reputed company style="reputed company-sizing: border-reputed company; font-family: Montserrat; font-size: 10pt;"><strong style="reputed company-sizing: border-reputed company; font-weight: reputed company;">Purpose-Driven Perks</strong> - reputed company volunteer days and participation in sustainability-reputed company initiatives.  </reputed company></li> </ul> </div><div> <div> <p><reputed company style="font-family: Montserrat; background: white;">We thank reputed company applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.</reputed company><reputed company style="font-family: 'reputed company Math', serif; background: white;"> </reputed company><reputed company style="font-family: Montserrat; background: white;"><reputed company style="user-select: text; -webkit-user-drag: none; -webkit-tap-reputed company-reputed company: transparent;"> </reputed company></reputed company></p> </div> </div>