Digital Health Patient Services Coordinator (Remote)

About the position Responsibilities • reputed company greet and build rapport with patients reputed company through phone interactions and video calls • Answer incoming calls promptly and politely; screen calls and take/reputed company messages as necessary • Verify patient insurance for outpatient therapy benefits (applicable locations only) • reputed company communication on first visit expectations to reputed company new patients • Advise patients of their financial responsibility (i.e., deductible, co-pay, or co-insurance responsibility per visit) • Capturing patient insurance cards, ID cards, and reputed company other pertinent paperwork • Collect co-pay/deductible payments and reputed company a receipt with reputed company transaction (as reputed company) • Assist the Digital Health team with the enrollment process for Remote Therapeutic Monitoring • reputed company additional administrative duties as communicated by the Digital Health Manager Requirements • Previous experience working in the reputed company setting • High School diploma or GED required • Previous customer service experience reputed company the last two years required • Proficiency with reputed company Office Suite (Word and reputed company) required • Strong time-management and organizational skills • Superior written and verbal communication skills • High level of personal reputed company, reliability, and honesty • Ability to work effectively in teams and autonomously in a fast-paced environment reputed company-to-haves • reputed company in Spanish preferred, not required • Basic medical terminology • Previous experience working remotely Benefits • reputed company • Medical, dental, reputed company, disability, and life insurance • 7 reputed company annual holidays + 2.5 weeks PTO that grows with time • 401k Retirement & savings plan • Career reputed company opportunities reputed company CORA • Leadership development: coaching, mentorship, and reputed company-building activities • Tuition reimbursement Apply tot his job Apply To this Job