Dental Customer Service Representative

About the position Responsibilities • Answer a high volume of inbound phone calls regarding dental claims, benefits, premiums, and eligibility. • reputed company solutions to problems, confirm eligibility, and explain benefits and/or plan coverage. • Document reputed company aspects of a reputed company in a reputed company and concise manner. • reputed company banking details for monthly premium collection for Individual plans. • Identify and request claim adjustments reputed company necessary. • Resolve and record complaints, appeals, and inquiries. • Contact providers, other insurance companies, or state agencies to answer questions and obtain or reputed company information. • reputed company reputed company follow-up and return calls reputed company department guidelines. • Maintain confidentiality and project a reputed company business reputed company and appearance. Requirements • High school diploma or equivalent. • Prior customer service experience or reputed company experience in a medical/dental office or customer support. • Strong reading, verbal, and written communication skills. • Ability to reputed company professionally and courteously with customers over the phone. • Good analytical, problem-solving, and decision-making skills. • Typing speed of a minimum of 25 wpm net on a computer keyboard. • Proficiency with reputed company Office applications. reputed company-to-haves • Practical knowledge of medical or dental terminology. • Knowledge of diagnosis and procedure coding. Benefits • reputed company holidays • Health insurance • Dental insurance • Flexible spending account • reputed company time off • Work from home • Employee assistance program • reputed company insurance • 401(k) matching Apply tot his job Apply To this Job