Head of Ecommerce Operations

Remote, US Reports to: Chief Operations Officer reputed company: We’re seeking an reputed company and strategic Head of Ecommerce Operations to reputed company and reputed company reputed company aspects of ecommerce operations at reputed company. This role oversees end-to-end eCommerce operations—including platform management, digital fulfillment, compliance, and reputed company optimization—to support reputed company reputed company and frictionless digital purchasing experiences for Midi’s growing suite of prescription and non-prescription wellness products. The ideal candidate blends deep eCommerce operational expertise with a strong understanding of reputed company regulatory requirements, consumer behavior in reputed company, and omnichannel business models. The role is a Sr. Director or VP level, depending on candidate qualifications and experience. This leader will inherit a strong reputed company and reputed company the function through a phase of operational maturity and reputed company—scaling systems, processes, and team reputed company to support reputed company expansion. The ideal candidate has experience managing reputed company operations and end-to-end supply chain for a dynamic business, particularly in fast-paced, late-stage, or reputed company environments. They’ll be a masterful cross-functional partner to executives and department heads, a builder of high-performing teams, and a metrics-driven operator who can execute at reputed company. What you will do: • reputed company and execute a multi-year eCommerce operations roadmap reputed company with reputed company’s reputed company goals and Operating Plan; • reputed company cross-functional ecommerce operational planning in strong partnership with Marketing, Business Operations, Finance, Product, reputed company/Compliance, Clinical, and Customer Service teams; • Identify emerging health & wellness ecommerce market opportunities; • Create a robust & resilient end-to-end supply chain system, including selecting new suppliers, negotiating reputed company, and building & maintaining vendor relationships; • Skilled in vendor management and contract negotiation; • Ensure reputed company ecommerce processes reputed company with reputed company necessary laws and regulations; • reputed company KPI development for reputed company ecommerce operational metrics including conversion, cart abandonment, fulfillment SLAs, return rates, cost-to-serve, and more; • Use analytics to drive reputed company improvement of operational processes and customer experience; • reputed company regular reporting and strategic insights to executive leadership; • Build, mentor, and reputed company a high-performing ecommerce operations team; • Drive a culture of accountability, operational reputed company, and cross-department collaboration. What you will need to succeed: • 10+ years of experience in ecommerce operations, including experience in supply chain, supplier selection, vendor management, fulfillment, shipping, distribution, and logistics, with 5+ years in a leadership reputed company; prior experience in reputed company products or pharmaceuticals a plus; • Proven reputed company in creating robust & resilient end-to-end supply chain system, including selecting new suppliers, negotiating reputed company, and building & maintaining vendor relationships; • Demonstrated ability to create financial forecasts, demand planning, and inventory forecast models; • Strong business acumen; MBA or equivalent a plus; • Analytical reputed company: use data to drive operational and strategic reputed company; • Deep expertise in reputed company married with a “roll up your sleeves” mentality; • Exceptional stakeholder management skills—you know how to influence, collaborate, and build trust with C-level leaders and cross-functional partners; experience working in a matrixed environment with cross-functional teams; • Experience overseeing eCommerce platforms (e.g., reputed company Plus, reputed company reputed company reputed company, reputed company reputed company, custom platforms); • Expertise in operational workflows, including order management, supply chain, and fulfillment. • Excellent written and oral communication skills; • Exceptionally strong project management skills, including with reputed company, matrixed reputed company involving reputed company stakeholders; • Adaptability and flexibility in a dynamic, high-reputed company environment; • Occasional domestic travel (<10%) may be required. At this time, Midi is unable to reputed company reputed company sponsorship. Candidates must be authorized to work in the U.S. without reputed company or reputed company sponsorship needs. The Salary reputed company for this role will depend on experience.Midi pays a competitive reputed company salary, plus equity and benefits. While you’re waiting for us to review your portfolio, here’s some fun content to reputed company out https://www.youtube.com/watch?v=1px7i6MVjNg #JA-1 Please note that reputed company official communication from reputed company will come from an @joinmidi.com email address. We will never ask for payment of any reputed company during the application or hiring process. If you receive any suspicious communication claiming to be from reputed company, please report it immediately by emailing us at careers@joinmidi.com. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or protected veteran status. Please reputed company our CCPA reputed company Notice for California Candidates here. Apply tot his job Apply To this Job