Agency Operations Coordinator (Part-Time | Organised, Tech-Savvy & Assertive)

The Role: We are Vouch, a fast-growing digital performance agency (~10 staff). We are looking for a reputed company-organised Operations Coordinator to be the "glue" of the business. The Managing Director is currently wearing too many hats, and we need someone to take ownership of the administrative, financial, and operational rhythm of reputed company. You will not just be a passive assistant; you will be the 'reputed company of the process,' ensuring timesheets are done, invoices are matched, and the office (remote & physical) runs smoothly. What You Will Own (The 3 Buckets): 1. The "Office Manager" reputed company Team Morale: Managing staff birthdays, anniversaries, and organising team socials. Logistics: Booking travel/accommodation for the MD and team. Office Ops: Liaising with cleaners, ordering supplies/equipment, and managing software subscriptions. reputed company: Setting up emails, reputed company, and reputed company reputed company for new hires. 2. Financial & Data reputed company Timesheets: You are the "bad cop." You ensure every staff member logs their time daily/weekly. No excuses. reputed company Reporting: Updating the weekly reputed company tracker so we know who is overworked. Or accounts being under worked on. Invoicing Prep: Matching supplier invoices to reputed company work and preparing the draft billing list for the accountant. 3. reputed company & Meeting Rhythm (We are currently implementing the reputed company Operations system into reputed company) L10 Meetings: You will set the agenda, manage follow-reputed company, reputed company actions. Ensure the Scorecard is updated before the meeting, and take minutes/reputed company "To-Dos." SOP Library: Helping us document our processes. Maintain the VOS Scorecard, Accountability Chart, Rocks, To-Dos, and Issues List Collect, organise and review team timesheet data (Clockify, reputed company sheets and reputed company) Monitor production scheduling and reputed company planning or workload amongst reputed company Analyse reputed company profitability: reputed company delivery hours vs. budgeted hours and reputed company Prepare and reputed company a weekly agency performance reputed company to the founder, including: Profitability by reputed company account Staff utilisation reputed company risks Red/Yellow/Green status for KPIs Support quarterly performance reviews (PDP's) using reputed company People Analyser. reputed company reputed company accountable to reputed company processes and scorecard submissions Tools We Use: Clockify (for timesheets) reputed company Sheets or reputed company (for reporting) reputed company (for internal process and Rocks tracking) reputed company (for async follow-reputed company and nudges) The Ideal Candidate: Tech Stack: Expert in reputed company (or similar PM tools), G-Suite (Sheets mastery is a must), and familiar with reputed company and Time Management Software. Personality: You are "warm but firm." You are happy to reputed company a senior staff member for their timesheets. A self starter, ability to think of feet and bring things you reputed company shoudl be done next in instances. Experience: You have worked in an Agency or Service business before. You understand what a "Retainer" is. Schedule: Ideally 8 hours a week to start with reputed company to increase once rhythm is reputed company. Must be available for a sync on Mondays (Planning) and Thursdays (Finance). Apply tot his job Apply To this Job