[Remote] Manager of Patient Billing

Note: The job is a remote job and is open to candidates in USA. Specialized Dental Partners is one of the nation’s leading dental support organizations for Endodontic, Periodontic, and Oral Surgery practices. The Manager of Patient Billing will oversee the patient billing operations across a multi-location dental services organization, ensuring accurate, timely, and compliant billing processes while driving efficiency and patient satisfaction. Responsibilities • Ensuring consistent performance across all practice locations • Develop and implement standardized billing policies, procedures, and workflows • Monitor KPIs such as days in accounts receivable, claim denial rates, and patient collection metrics • Operational Excellence • Oversee patient statement platform • Implement technology solutions to streamline billing processes and improve accuracy • Compliance & Quality • Maintain compliance with HIPAA, state, and federal regulations • Conduct regular audits to ensure billing accuracy and adherence to organizational standards • Stay current with changes in dental insurance policies, coding, and reimbursement guidelines • Collaboration & Communication • Partner with practice managers and front desk staff to resolve patient billing concerns • Provide clear reporting and updates to senior leadership on billing performance and trends • Patient Experience • Ensure billing practices are patient-friendly, transparent, and supportive of positive patient relationships • Oversee patient inquiries and escalations, ensuring timely and empathetic resolution Skills • 3+ years of experience in healthcare billing, dental billing, insurance claims, and/or revenue cycle management • 3+ years of experience with billing software and electronic health record (EHR) systems • 3+ years' experience working with Microsoft Excel including: Formulas, graphing, pivot table creation, and data merging • Bachelor's degree in business administration, Healthcare Management, Finance, or related field • Proven ability to collaborate across large-scale, multi-site operations locations • Excellent communication and problem-solving skills Company Overview • We build brighter futures for dental practices by strengthening and streamlining operations, so specialists and their teams can focus on delivering what they do best—superior patient care. It was founded in 2018, and is headquartered in Irving, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://usendopartners.com/. Apply tot his job Apply To this Job