Remote Premium Billing Analyst
Presbyterian Healthcare Services is looking for a highly motivated and detail-oriented individual to join our team as a Remote Premium Billing Analyst. In this role, you will be responsible for ensuring accurate and timely billing of premium payments for our valued customers. As a member of our team, you will have the opportunity to work remotely and collaborate with a dynamic and supportive group of professionals. We value diversity and strive to provide an inclusive and welcoming work environment. If you are a self-starter with excellent analytical skills and a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity.
Ensure accurate and timely billing of premium payments for customers.
Collaborate with team members to develop and implement efficient billing processes.
Review and analyze customer accounts to identify any billing discrepancies or issues.
Communicate with customers to resolve billing inquiries and concerns.
Maintain accurate and organized records of billing transactions.
Adhere to company policies and procedures regarding billing.
Continuously monitor and improve billing processes to increase efficiency and accuracy.
Work closely with other departments to ensure seamless integration of billing processes.
Provide exceptional customer service by promptly responding to customer inquiries and concerns.
Stay updated on industry trends and changes in billing regulations.
Participate in training and development opportunities to enhance knowledge and skills.
Utilize analytical skills to identify patterns and trends in billing data.
Work independently and manage workload to meet deadlines.
Maintain confidentiality of sensitive customer information.
Contribute to a positive and inclusive work environment by respecting and valuing diversity.
Presbyterian Healthcare Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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