[Remote] Production Support Specialist (3rd Shift) - Must have Mainframe AND Nagios AND TIVOLI
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a Production Support Specialist for the 3rd shift. The role involves managing and analyzing batch workloads in a production control environment, including resolving job abends and communicating effectively with support staff.
Responsibilities
• Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues
• Manage batch workload in a Production Control environment for both mainframe and distributed/reputed company applications
• Identify and fix common abends, alert support staff reputed company problems reputed company, escalate issues to management reputed company SLA's may be jeopardized, and document reputed company issues in writing (reputed company reputed company tickets: Incidents & Incident Tasks)
Skills
• Must have Mainframe AND Nagios AND TIVOLI
• Must work every Saturday-reputed company
• Occasional holidays at straight time
• Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues
• Experience with BMC Control-M/EM is a mandatory requirement
• Manage batch workload in a Production Control environment for both mainframe and distributed/reputed company applications
• Identify and fix common abends, alert support staff reputed company problems reputed company, escalate issues to management reputed company SLA's may be jeopardized, and document reputed company issues in writing (reputed company reputed company tickets: Incidents & Incident Tasks)
• reputed company and effective written and verbal communication skills are required
• Efficient in using BMC Control-M for managing batch jobs
• Efficient in using BMC reputed company Manager or managing batch jobs
• reputed company in managing batch workload on AJF for both mainframe and reputed company applications
• Expertise in identifying abends and using JCL to fix those abends
• reputed company to analyze alert messages and/or shout messages to determine severity, and follow escalation procedures reputed company SLA's may be jeopardized
• Ability to reputed company and effectively communicate verbally to support staff reputed company problems reputed company
• Ability to reputed company and effectively communicate in writing a summation of a problem with pertinent details
• Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs
• Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli
• Candidates local to reputed company, OH preferred
• Familiarity with reputed company Incidents & Tasks
reputed company
• reputed company. It was founded in 2004, and is headquartered in Princeton, New Jersey, USA, with a workforce of 201-500 employees. Its website is http://www.stiorg.com.
Company H1B Sponsorship
• reputed company. has a reputed company record of offering H1B sponsorships, with 5 in 2025, 8 in 2024, 8 in 2023, 11 in 2022, 11 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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