Evaluation Manager
Thank you for your interest in joining our team! We’re excited to announce an opening for a Part-Time Evaluation Manager — a flexible, work-from-home position.
In this role, you will:
• Evaluate customer service interactions across various channels.
• Assess service quality, accuracy, and adherence to company standards.
• Provide concise, clear written reports summarizing your findings and observations.
• Offer constructive feedback to help organizations improve their service delivery.
• Track trends or recurring issues to contribute to overall service improvement initiatives.
This is a paid, project-based role with flexible hours, making it ideal for someone who is detail-oriented, analytical, and committed to enhancing customer experiences. Your work directly supports our mission to raise service standards and ensure client satisfaction.
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