**Customer Service Associate I – blithequark Store**

Are you passionate about delivering exceptional customer experiences and making a positive impact in the retail industry? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark as a Customer Service Associate I. As a key member of our store team, you will play a vital role in ensuring that every customer leaves our store feeling valued, satisfied, and eager to return. **About blithequark** blithequark is a leading retail company that is dedicated to providing our customers with an unparalleled shopping experience. We believe in creating a culture of excellence, where our employees are empowered to make a difference in the lives of our customers. Our stores are designed to be welcoming, engaging, and easy to navigate, with a wide range of products that cater to diverse tastes and preferences. **Job Summary** As a Customer Service Associate I at blithequark, you will be responsible for providing exceptional customer service, managing sales transactions, maintaining store security and cleanliness, and ensuring a positive and respectful environment for all customers, associates, and leaders. You will work closely with our store team to achieve sales goals, resolve customer complaints, and maintain a high level of customer satisfaction. **Key Responsibilities:** * Assist customers with questions and recommendations, providing personalized service and ensuring that their needs are met * Manage sales transactions while working assigned cash register, handling cash, credit card transactions, and returns * Maintain security of cash and protect company assets, adhering to company policies and procedures * Keep the store well-stocked, recovering merchandise and ensuring that shelves are fully stocked and visually appealing * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Perform other duties as assigned by management, including opening and closing procedures, inventory management, and visual merchandising **Skills and Experience:** * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance Program * Retirement plans * Educational Assistance * And much more! **Work Environment and Company Culture:** We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our stores are designed to be welcoming and engaging, with a focus on providing exceptional customer service and creating a sense of community. We believe in empowering our employees to make a difference in the lives of our customers and to take ownership of their work. **Career Growth Opportunities and Learning Benefits:** We are committed to helping our employees grow and develop their careers. We offer a range of training programs, including on-the-job training, classroom training, and online courses. We also provide opportunities for advancement and promotion, as well as opportunities to take on new challenges and responsibilities. **Compensation and Benefits:** We offer competitive compensation and benefits, including: * Hourly wage: $15.00 - $15.50 per hour * Benefits package, including medical, pharmacy, dental, and vision insurance * Employee Assistance Program * Retirement plans * Educational Assistance * And much more! **How to Apply:** If you are passionate about delivering exceptional customer experiences and making a positive impact in the retail industry, we invite you to apply for this exciting opportunity. Please visit our website to submit your application and join our team at blithequark. **Equal Opportunity Employer:** We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. **Accommodations for Individuals with Disabilities:** We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. **Job Specification:** This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. **At-Will Employment:** Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Apply for this job