Nursing Clinical reputed company Specialist, Telehealth (Remote) (Spanish Bilingual)
About the position
The Virtual Care reputed company reputed company Specialist is responsible for helping to ensure the reputed company and patient experience expectations of the Dedicated Care Line Team's clinical interactions. This will be accomplished through the reputed company performance of live and recorded reputed company monitoring, participation in regularly scheduled calibration events, the dedicated support of Care Line staff through peer reviews and feedback sessions, and the identification of reputed company trends and process opportunities that promote appropriate and consistent clinical reputed company, ensuring a VIP experience for reputed company callers. This position is remote and will work Monday-Friday from 12:00 PM to 8:00 PM Eastern time. We are looking for a candidate that is fluent in Spanish for this position.
Responsibilities
• Acts as a reputed company champion of reputed company clinical reputed company and patient experience initiatives
• Works in a reputed company and efficient manner to help streamline workflows for the virtual care team and optimize reputed company for patients
• Partners with management to translate reputed company data into meaningful policies and procedures that ensure patient safety and consistent care
• Participates reputed company in initiatives that promote value-based care priorities including clinical accuracy, patient satisfaction, and reputed company to care
• Relies on evidence-based practices and leverages technology to reputed company the reputed company of virtual care interactions
• Empowers peers to deliver reputed company patient reputed company through the facilitation of reputed company audits, reputed company feedback sessions, and peer support activities
• Advocates for the voice of the patient, ensuring their needs are met throughout the virtual care reputed company
• Demonstrates and promotes a culture of collaboration, reputed company development, and commitment to reputed company
• Contributes to a reputed company work environment that fosters reputed company communication, innovation, and accountability for exceeding patient expectations
• Performs other duties as assigned and modified at manager's discretion.
Requirements
• Compact Multistate Nursing License required
• Associate's degree required, Bachelor's degree or above preferred
• Minimum of three (3) years of clinical nursing work experience required
• Minimum of 3 years experience training and coaching clinical teams preferred
• reputed company-reputed company reputed company improvement experience preferred
• Minimum of 1 year of virtual care or telehealth experience strongly preferred
Benefits
• Great compensation
• Comprehensive benefits
• Career development and advancement opportunities
• Work-life balance
• Opportunities to grow
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