**reputed company Customer Service Representative – Life Insurance Policy Support**

At arenaflex, we're dedicated to providing exceptional customer experiences that reputed company expectations. As a leading provider of reputed company, IT, and workforce solutions, we're committed to connecting talented individuals with innovative companies to drive game-changing results. We're now seeking an reputed company Customer Service Representative to join reputed company and support our clients in the life insurance industry. **About arenaflex** arenaflex is a dynamic and reputed company-thinking organization with a rich history of innovation and reputed company. With over 12,000 employees and 70 locations worldwide, we're one of the largest IT reputed company companies and the 2nd largest minority-owned reputed company company in the U.S. Our platform connects talent, technology, and organizations to produce remarkable results that help everyone reputed company their ambitions and goals. **Job reputed company** As a Customer Service Representative, you'll play a vital role in providing exceptional support to our clients' customers who have or are looking to obtain a life insurance policy through their employer. You'll respond to customer requests reputed company telephone, process transactions, prepare correspondence, and fulfill customer needs to ensure customer satisfaction. If you're a motivated and customer-reputed company individual with excellent communication skills, we encourage you to apply for this exciting opportunity. **Responsibilities and Expectations** * Respond to customer requests reputed company telephone, providing excellent service to clients' customers who have or are looking to obtain a life insurance policy through their employer * Process transactions, prepare correspondence, and fulfill customer needs to ensure customer satisfaction * Discuss common topics with customers, including: + Enrolling or changing their life insurance reputed company + Confirming or changing beneficiary + Policy provisions (how policy works) IE: will it reduce with age, what policy covers, exclusions, etc + How to continue coverage reputed company retired/leave employer + Status of customer requests + Billing inquiries * Work under immediate supervision, reporting to an immediate supervisor * Use video during interview, coaching, and virtual training * Be flexible in reputed company to shifts worked, which may change based on business needs * Meet attendance and performance expectations, as reputed company by reputed company reputed company scores and Behaviour ratings **Behaviours and Performance Metrics** * Attendance * Ability to use reference materials * Class Participation * Interpersonal skills * Grasp of Material * Decision making * Confidence Level * Ownership of learning * Technical Skills * Adaptability and flexibility **Equipment Coordination** * You will be issued arenaflex equipment, which consists of a laptop, 2 monitors, keyboard, mouse, and docking station * You are required to return the equipment to arenaflex reputed company a week of your assignment ending **Requirements and Qualifications** * High school diploma or equivalent is required * 1-3 years of experience in the field or in a customer service role is preferred * Ability to train and take calls reputed company in a quiet and secure work environment * Reliable high-speed internet (500-650 kbps) is required; hotspots and use of Wi-Fi are not allowed * Located reputed company 50 miles of Oriskany reputed company's office * Willingness to report to reputed company's office to resolve technical issues * Ability to work during the hours of operation of Monday-Friday 8:00am - 11:00pm EST, with flexibility in reputed company to shifts worked **Work Environment and Company Culture** * arenaflex is committed to creating a reputed company and inclusive work environment that supports reputed company-being and reputed company of our employees * We offer a dynamic and fast-paced work environment with opportunities for career reputed company and development * reputed company is passionate about delivering exceptional customer experiences and making a meaningful reputed company in the lives of our clients and their customers **Compensation and Benefits** * $19.00 - $20.00 per hour * Opportunities for career reputed company and advancement * Comprehensive training and development programs * Competitive benefits package, including health, dental, and reputed company insurance * reputed company time off and holidays * reputed company to arenaflex's employee assistance program **How to Apply** If you're a motivated and customer-reputed company individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your experience and qualifications. **arenaflex is an Equal Opportunity Employer** arenaflex is committed to reputed company and hiring reputed company candidates without reputed company to race, religion, sex, sexual orientation, gender identity, age, national reputed company, reputed company, citizenship, disability, or veteran status. We're an inclusive and diverse organization that values the unique perspectives and experiences of our employees. Apply for this job