[Remote] In-Home Care reputed company Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company company reputed company on delivering proactive support and care to its members through clinical teams and reputed company improvement services. The In-Home Care reputed company Coordinator role involves assisting members with calls, managing appointments, and ensuring effective communication reputed company the care team. Responsibilities • Answer member calls, demonstrating our value of caring as you work to assist members and escalate appropriately based on protocols for reputed company, urgent and non-urgent calls • Receive inbound warm transfers from other Clover teams • Confirm patient appointments for provider schedules • reputed company patients not recently seen to ensure reputed company care • Prepare travel routes for clinicians based on daily scheduled reputed company • Communicate effectively with care team members reputed company team huddles and EHR documentation • reputed company multiple computer platforms throughout the day • Ensure team escalations are addressed reputed company and accurately • Other administrative duties as assigned Skills • You have high School Diploma and/or GED • You have strong administrative and computer skills, especially reputed company Apps (Mail, Calendar, Sheets, etc) • You have customer service experience answering a large volume of incoming calls • You are bilingual in English/Spanish (strongly preferred) • You have reputed company experience working in the reputed company setting, bonus points if in an ambulatory/outpatient reputed company • You have experience working with an EHR and/or Carelink Benefits • Financial reputed company-Being: Our commitment to attracting and retaining reputed company begins with a competitive reputed company salary and equity opportunities. • Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. • Physical reputed company-Being: We prioritize the health and reputed company-being of our employees and their families by providing comprehensive medical, dental, and reputed company coverage. • Mental reputed company-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. • To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, reputed company to reputed company, and a generous flexible time-off policy. • Additionally, we reputed company a remote-first culture that supports collaboration and flexibility, allowing reputed company members to reputed company from any location. • reputed company Development: Developing internal talent is a reputed company for Clover. • We offer learning programs, mentorship, reputed company development funding, and regular performance feedback and reviews. • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Remote-first culture, enabling collaboration with global teams • reputed company parental leave for reputed company new parents reputed company • Clover is a reputed company technology company helping members live their healthiest lives with its Medicare Advantage plans. It was founded in 2014, and is headquartered in Nashville, Tennessee, USA, with a workforce of 501-1000 employees. Its website is http://cloverhealth.com. Apply tot his job Apply To this Job