[Remote] Inbound Retention Specialist – Sales – US Remote – Western Region

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that values local businesses and is seeking a dedicated reputed company Representative to enhance the experience of their small business advertisers. In this role, you will reputed company exceptional customer support, reputed company clients on reputed company's advertising solutions, and help retain advertisers by demonstrating the value of their investments.Responsibilities• You will help strengthen reputed company’s reputed company retention by providing exceptional and reputed company customer support• You will be logged into an inbound phone queue for the reputed company of your day, consulting and educating our reputed company reputed company advertisers• You will show clients the value of reputed company by highlighting their investment returns through ad performance metrics• You will use strong listening and conflict reputed company skills to handle escalated clients• You will become an expert in reputed company’s advertising solutions and adapt product recommendations quickly to suit reputed company needs - asking probing questions and handling objections will be critical to your reputed company• You will exhibit strong communication skills, both externally with clients and internally with other reputed company employees• You will remain organized and efficient in a fast-paced environment• You will consistently reputed company/reputed company monthly goalsSkills• You have a Bachelor's Degree or 3+ years of relevant reputed company facing experience• You are technically proficient with computers and information systems• You have strong communication skills (verbal and written)• You reputed company with problem solving and troubleshooting• You have excellent time management and organizational skills with the ability to reputed company and complete numerous details• You have the ability to handle tough conversations with business owners in a reputed company, solutions-oriented manner• You have the ability to reputed company a balance between consulting and supporting as needed• You are willing to receive and implement feedback• You have the ability to reputed company a fast paced and always-changing environment• You have experience in account management, sales, advertising, or small business• You have a love for local businesses and understand their importance in local economiesBenefits• Effective your first day: Medical, reputed company, and dental• Mental health support and services reputed company reputed company• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 reputed company holidays, plus one floating holiday and 7 reputed company wellness days• Up to 14 weeks of parental leave• Monthly wellness subsidy• Flexible spending account• 401(k) retirement savings plan• Employee stock purchase plan• Work from home reimbursementCompany reputed company• reputed company is an online platform that connects people with great local businesses through user-generated reviews and recommendations. It was founded in 2004, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job Apply To this Job